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Lead Spa Associate

Hand & Stone Massage and Facial Spa

Sugar Hill, GAFull-time$17/hrPosted 3w agoVerified open 1w ago
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At a glance

Compensation
$17/hr
Location
Sugar Hill, GA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Lead Spa Associate. Lead Spa Associate at Hand & Stone Massage and Facial Spa in Smyrna, GA will inspire and lead a team to deliver exceptional client experiences, support daily operations, coach staff, and drive spa performance while fostering a positive, results‑driven culture.

Key focus areas include Lead by example in delivering exceptional customer service, Support Spa Associates through coaching, training, and daily guidance, and Meet and exceed membership sales and retail goals.

Important skills include Customer Service, Communication Skills, Sales-Driven Mindset, Passion For Wellness, and Multitask In A Fast-Paced Environment.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunication SkillsSales-Driven MindsetPassion for WellnessMultitask in a Fast-Paced Environment

Qualifications

Flexible ScheduleAvailability Must Include WeekendsLeadership or Supervisory Experience

Full job description

Benefits:

  • Childcare Discounts

  • Employee discounts

  • Flexible schedule

  • Free uniforms

Lead Spa Associate | $17/hour | Hand & Stone Smyrna GA

Welcome. Inspire. Lead. At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. As a Lead Spa Associate, you'll play a key role in delivering exceptional client experiences while supporting daily operations, coaching team members, and helping drive spa performance.

Why Join Hand & Stone? Leadership Growth – Take the next step in your career by supporting team development, membership growth, and operational excellence. Training & Development – Access ongoing sales training, leadership coaching, and advancement opportunities within a growing wellness brand. Flexible Scheduling – Enjoy a supportive work environment with scheduling options designed to fit your lifestyle. Wellness-Focused Culture – Join an industry leader with over 20 years of success dedicated to helping clients and team members thrive.

What You'll Do

  • Lead by example in delivering exceptional customer service

  • Support Spa Associates through coaching, training, and daily guidance

  • Meet and exceed membership sales and retail goals

  • Build lasting relationships with members and guests

  • Promote spa services, memberships, and special offers

  • Assist with opening/closing procedures and daily operations

  • Maintain spa cleanliness and presentation standards

  • Answer phones, schedule appointments, and support administrative tasks

  • Help create a positive, results-driven team culture What We're Looking For

  • Strong customer service and communication skills

  • Sales-driven mindset with a passion for wellness

  • Leadership or supervisory experience preferred

  • Ability to multitask in a fast-paced environment

  • Flexible schedule, availability must include weekends Join Hand & Stone and help create experiences that make every visit the best hour of our clients' month.

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