Office Assistant - Queensgate - PRN
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At a glance
Job overview
Wellspan Health is hiring an Office Assistant - Queensgate - PRN. The Office Assistant provides diversified secretarial and clerical support, handling medical terminology, billing, patient registration, appointment scheduling, answering phones, maintaining records, preparing reports, ordering supplies, and supporting department staff at WellSpan Health in York, PA.
Key focus areas include Answer telephones, route callers, take messages, and provide routine information, Greet and register patients according to policies, and Schedule patient appointments within established parameters.
Important skills include Medical Terminology. Preferred (not required): Healthcare Billing Protocols, Answering Telephones, Routing Callers, and Taking Messages.
Skills & qualifications
Skills
Qualifications
Full job description
Job Identification 227767
Job Category Administrative Services
Job Schedule Part time
Job Shift Shift1 - Day
Locations 2081 Springwood Rd, York, PA, 17403, US
Assignment Category PRN/Per Diem
FTE 0.001
Job Description
PRN (As Needed)
Shift: Days/Evenings
General Summary
Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.
Responsibilities
Essential Functions:
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Answers telephones, routes callers, takes messages and provides routine information to callers.
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Greets and registers patients in accordance with established policies and procedures.
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Schedules patient appointments within established parameters.
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Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
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Bills insurance carriers for appropriate payments.
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Contacts carriers to follow up on balances due.
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Maintains up-to-date patient accounts.
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Prepares and maintains records of patient charges.
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Creates medical records for new patients.
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Establishes and maintains files and records on an ongoing basis.
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Schedules meetings, training and other requirements for staff.
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Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
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Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
Common Expectations:
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Maintains established policies and procedures, objectives, quality assessment and safety standards.
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Maintains professional growth and development.
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Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
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Opens and routes incoming mail; distributes correspondence and other material to staff.
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Orders office supplies as necessary.
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Participates in administrative staff meetings and attends other meetings as assigned.
Qualifications
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Less than 1 year 6 months Required
Knowledge, Skills, and Abilities:
- Medical Terminology.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.
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