Technical Services Manager (Facility Maintenance)
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At a glance
Job overview
The Technical Services Manager provides overall leadership, supervision, and direction for facility operations at Main Event, overseeing maintenance, equipment repair, and team performance to ensure a memorable guest experience in a fast‑paced hospitality environment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Description:
THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
What we are looking for!
- You love working in a fast-paced, multi-faceted hospitality scene
- You can communicate with the team members and guests in a way that inspires FUN!
- You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
- You have never met a goal you can't beat
- You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
- The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
- 21+ years of age
- 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus!
- Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
- Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
- Typical work week: Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours
What will you be doing daily?
- Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations
- Maintaining, troubleshooting, and repairing all facility equipment
- Performing all scheduled and maintenance duties and responding to trouble calls
- Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians
PERKS!
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Competitive salary
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Quarterly bonus program
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Health, Dental, Vision, Long & Short-term Disability
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Employee Assistance Program
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Buster’s Legacy Fund (Supports team members during difficult times)
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401K matching plan
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FREE food
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FREE gameplay
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Large leadership team = multiple managers per shift
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FUN work environment
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Grow your career! • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range: 64543- 75933
We are an equal opportunity employer and participate in E-Verify in states where required.
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