Medical Front Office - Patient Service Specialist
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. When patients arrive at the Select Medical center in Aliso Viejo, the Patient Service Specialist greets them at the front desk, acts as an advocate, communicates via email and phone, manages payments, and uses multiple computer programs to ensure a positive care experience before patients leave the waiting room.
Key focus areas include Greet and register patients, providing visit expectations and next appointment information at checkout., Schedule patient appointments in person and via phone., and Communicate regularly with attorneys, insurance and translation companies, operational leaders, and business development..
Important skills include Patient Advocacy, Communication, and Computer Programs. Preferred (not required): Typing, 10-Key, Insurance Verification, and English.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
M edical Front Office - Patient Service Specialist
Aliso Viejo, California
Job Description
When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Schedule:
-
Center Location: 2 Journey Suite 101, Aliso Viejo, CA 92656
-
Type of Employment: Full Time
-
Hours: Weekdays,
-
Compensation $22.00 - $23.00/hour based on experience
Why Join Us: (benefits for full-time at 32+ hours/week)
-
Start Strong : Our mentorship and orientation programs ensure a successful transition
-
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
-
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
-
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
-
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
-
Schedule patient appointments in person and via phone
-
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
-
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
Preferred Qualifications:
-
Insurance Verification Experience
-
Bilingual (English/Spanish Speaking
-
1 Year of Medical Office Experience
Physical Requirements:
-
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
-
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
-
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
-
Ability to carry office supplies up to 10lbs
-
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
-
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-CA-Aliso Viejo
Job ID 377861
Position Type Full Time
Experience (Years) 0
Category Administrative - Administrative Services
Company Select Physical Therapy
Min USD $23.00/Hr.
Max USD $24.00/Hr.
You've read the whole posting — now see how you match it.