LifeSpa Coordinator
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Life Time Fitness is hiring a LifeSpa Coordinator. The LifeSpa Coordinator answers incoming calls, schedules appointments, explains services, suggests upgrades, and completes confirmation calls while maintaining a cheerful attitude. They also assist the Department Head with filing, office duties, and ensure safety compliance using required devices.
Key focus areas include Answer incoming internal calls to greet, schedule appointments, and service members, Convert LifeSpa questions into appointments, and Explain Life Spa products, services, and treatments to guests.
Important skills include Microsoft Office, Excel, PowerPoint, and Outlook.
Skills & qualifications
Skills
Qualifications
Full job description
Position Summary
The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.
Job Duties and Responsibilities
- Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
- Converts LifeSpa questions into appointments
- Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
- Suggests upgrades or add-ons to products and services
- Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
- Uses all required safety devices to comply with company safety rules
Position Requirements
- High School Diploma or GED
- 1 year of customer service experience
- CPR and AED certified within 30 days of hire
- Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
- Ability to calculate figures and amounts such as discounts, interest and commissions
- Ability to stand, sit, walk, reach, climb and lift up to 50 pounds
Preferred Requirements
- 1 year of receptionist experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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