Customer Service/ Logistic Coordinator

Robert Half Finance & Accounting

Bellingham, MAJobNo compensation foundTracked 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Bellingham, MA
Work Authorization
US work authorization required

Job overview

Robert Half Finance & Accounting is hiring a Customer Service/ Logistic Coordinator. The role supports delivery coordination and asset recovery for customers in the Bellingham area, acting as a primary contact between clients, carriers, and internal teams. The ideal candidate is detail‑oriented, organized, communicative, and able to manage multiple time‑sensitive tasks in a fast‑paced environment.

Key focus areas include Coordinate white‑glove delivery and asset recovery requests by gathering customer needs and creating service plans, Communicate with carriers to request pricing, compare options, and prepare customer‑ready quotes, and Create accurate order confirmations and enter shipment details into company systems.

Important skills include Strong Verbal Communication, Strong Written Communication, Manage Several Priorities, Staying Organized, Accurate, and Sound Problem-Solving Skills. Preferred (not required): Detail-Oriented, Communicative, Managing Multiple Time-Sensitive Tasks, and White-Glove Delivery Coordination.

Skills & qualifications

RequiredNice to have

Skills

Strong Verbal CommunicationStrong Written CommunicationManage Several PrioritiesStaying OrganizedAccurateSound Problem-Solving SkillsJudgmentWorking in a Fast-Paced EnvironmentMicrosoft OfficeEmailExcelDocument PreparationRecognize When Issues Should Be EscalatedDetail-OrientedCommunicativeManaging Multiple Time-Sensitive TasksWhite-Glove Delivery CoordinationAsset Recovery OperationsRequest PricingPrepare Customer-Ready QuotesCreate Order ConfirmationsEnter Shipment DetailsMonitor Active OrdersTrack Shipment ProgressProvide UpdatesRegular CommunicationResolve QuestionsDocument Order ActivityAlert Supervisors

Qualifications

2 Years of Experience in Customer Service2 Years of Experience in Logistics Coordination2 Years of Experience in Inventory SupportLegally Authorized to Work in the United States

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Description

We are looking for a detail-oriented Customer Service/ Logistic Coordinator to support delivery coordination and asset recovery operations for customers in the Bellingham area. This role serves as a key point of contact between clients, carriers, and internal teams to keep shipments moving smoothly and ensure service expectations are met. The ideal candidate is organized, communicative, and comfortable managing multiple time-sensitive tasks in a fast-paced environment.

Responsibilities:

  • Coordinate white-glove delivery and asset recovery requests by gathering customer needs and translating them into clear service plans.

  • Communicate with carriers to request pricing, compare multiple options, and prepare customer-ready quotes that align with account guidelines.

  • Create accurate order confirmations and enter shipment details into company systems to support timely execution.

  • Monitor active orders throughout the day, track shipment progress, and provide updates on critical deliveries or service changes.

  • Maintain regular communication with customers, service providers, and internal staff to resolve questions and keep all parties informed.

  • Document order activity, status changes, and service events thoroughly in transportation records and related files.

  • Alert supervisors to delays, service concerns, or unexpected issues so they can be addressed quickly and effectively.

  • Confirm that approved services are carried out according to customer expectations and quoted arrangements.

Requirements • At least 2 years of experience in customer service, logistics coordination, inventory support, or a related operational role.

  • Strong verbal and written communication skills with the ability to share clear, timely information across multiple stakeholders.

  • Proven ability to manage several priorities at once while staying organized and accurate.

  • Sound problem-solving skills and judgment when handling service issues or delivery challenges.

  • Comfortable working in a fast-paced environment with changing schedules and urgent requests.

  • Proficiency with Microsoft Office applications, including email, spreadsheets, and document preparation.

  • Ability to recognize when issues should be escalated to a supervisor for timely resolution.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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