Customer Service Representative
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Nucor Steel Auburn, Inc. is hiring a Customer Service Representative. Nucor seeks a Customer Service Representative (Inside Sales Representative) to manage and service a broad customer base, handling quote and order management, coordinating with Fastener departments, and supporting territory sales and inventory forecasting while upholding safety policies and contributing to the company’s culture of teamwork and innovation.
Key focus areas include Manage and service a broad customer base while developing trust‑based relationships., Handle all facets of quote and order management accurately and communicate proactively with customers., and Coordinate with Nucor Fastener departments to solve business problems as a team member..
Important skills include Proactive Communication and Problem Solving. Preferred (not required): Microsoft Dynamics 365 and Cloud-Based ERP System.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Details
Division: [[division_obj]]
Location: [[filter4]], [[filter3]], [[filter2]]
Other Available Locations: [[mfield1]]
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions
The Customer Service Representative (aka Inside Sales Representative) manages and services a broad customer base while developing relationships built on trust and respect. You will be a key customer contact inside the division handling all facets of the quote and order management process accurately; and demonstrate proactive communication and follow-up with our customers to achieve WIN-WIN results in a timely manner. You will be required to coordinate with other Nucor Fastener departments as a constructive team member to solve business problems. This position will also help grow territory sales and profitability, as well as monitor and forecast customer activity and manage finished goods inventory.
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Minimum Qualifications:
- Bachelor's degree OR minimum of three (3) years B2B Sales/Service experience
Preferred Qualifications:
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Previous sales/service experience in a manufacturing environment
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Experience in D365 or other cloud-based ERP system
Application Updates:
When you apply, you will be given the opportunity to enter an email that you can be reached at for your application updates. Please ensure the email you enter is accurate. We are unable to give verbal updates via phone call on applications.
Candidates must be legally authorized to work in the U.S. Nucor will not sponsor the need for a visa now or in the future.
Candidates must be able to perform all essential functions of the job with or without a reasonable accommodation.
Nucor is an Equal OpportunityEmployer and a drug-free workplace
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