Assistant Store Manager
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At a glance
Job overview
Charter Communications is hiring an Assistant Store Manager. The Assistant Store Manager leads and inspires a team in a fast-paced retail environment, driving sales and fostering exceptional customer experiences. This role involves coaching employees, managing daily store operations, ensuring compliance with company policies, and maintaining a welcoming store atmosphere. The manager will also oversee inventory control and conduct audits to minimize losses.
Key focus areas include Lead and motivate team to achieve sales goals and deliver exceptional customer service, Coach employees to build strong customer relationships and resolve escalations, and Recruit, train, and mentor team members to develop their skills.
Successful candidates bring High School Diploma Or Equivalent, 2-3 Years Sales/Customer Service Experience, and Must Be Able To Work Lawfully In US Without Sponsorship. Important skills include Coaching Teams, Driving Sales, Creating Exceptional Customer Experience, Lead And Inspire, Drive Sales And Retention, and Develop Team. Preferred (not required): Latest Technology And Devices.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
2 - 3 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you!
At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager, you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.
What Our Assistant Store Manager Enjoy Most About the Role
Lead & Inspire - Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment.
Drive Sales & Retention - Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.
Develop your Team - Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment.
Ensure Operational Excellence - Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.
Create an Exceptional Customer Experience - Maintain a welcoming, well-organized store that reflects Spectrum's brand and ensures customers receive top-tier service.
Manage Inventory & Compliance - Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.
Working Conditions
You will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrum's brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.
What You'll Bring to Spectrum
Required Skills/Abilities & Knowledge
Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional manner
Significant time working retail store environment
Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment
Detail oriented and a good problem solver
High comfort level with personal technology, such as mobile devices and personal video platforms
Knowledge and ability to use computer and software applications
Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively
Work scheduled overtime as needed
Required Education
High School Diploma or equivalent
Required Related Work Experience
2-3 years Sales/Customer Service experience
Preferred Qualifications
Experience: 1+ year Management experience; 2-3 years Telecommunications/wireless experience
Tech Knowledge: Familiarity with the latest technology and devices.
Travel: Willingness to travel to other locations as business needs dictate.
Education: Bachelor's Degree or equivalent work experience.
Sales Training: Certifications in sales training are a plus.
#LI-JG
SRL102 2026-77872 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
EOE, including disability/vets
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
2026-77872
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