In Room Dining - Room Service Server - Temporary
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Four Seasons is hiring an In Room Dining - Room Service Server - Temporary. The Four Seasons Resort Hualalai is seeking a Room Service Server to deliver food orders to guests, ensuring proper food quality and timely service. This role involves greeting guests, describing menu items, and responding to guest concerns. The server will also be responsible for setting up and breaking down room service tables and delivering daily amenities.
Key focus areas include Deliver food orders to guest rooms, checking against original orders, Greet guests and describe menu items with vivid descriptions, and Communicate options for tray removal and respond to requests promptly.
Successful candidates bring Tuberculous (TB) Clearance Card and Weekend & Holiday Availability. Important skills include Communication, Customer Service, and Computer Systems.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
ROOM SERVICE SERVER
The Four Seasons Resort Hualalai is looking for an Room Service Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Room Service Server have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU’LL DO
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Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
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Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
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Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
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Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests
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Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
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Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
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And More!
WHAT TO BRING
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Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
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Ability to communicate professional and accurately
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Successful candidate must possess legal work authorization in United States
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Ability to accurately read and work with computer systems.
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Strong Customer Service skills
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Minimum 1 year of food service or customer service-related work
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Weekend & Holiday Availability Required
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
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Hourly Rate: $17.46
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An on-site Physical Therapist
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24-hour access to Indoor and Outdoor Gym
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Holiday, Vacation, & Sick pay
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Robust Benefit Plan
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Company Match 401K Plan
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Laundered Employee Uniform
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Free employee meals prepared by the Four Seasons Culinary ‘Ohana
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Complimentary stays at Four Seasons Worldwide
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Training and Development Opportunities
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Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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