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Spa Manager in Training

Hand & Stone Massage and Facial Spa

California, MDFull-time$48–52K/yrPosted 3w agoChecked 3w ago
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At a glance

Compensation
$48–52K/yr
Location
California, MD
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Manager in Training. Hand & Stone seeks an experienced sales‑business manager with a passion for the spa industry to quickly ramp up and run a busy spa location, focusing on membership and sales targets while delivering exceptional customer service.

Key focus areas include Recruit and retain massage therapists, estheticians, and sales associates, Oversee daily operations of a busy spa with focus on achieving membership and sales targets, and Deliver exceptional customer service, spending 75% of time face to face with clients.

Successful candidates bring 3-5 Years Management/Sales Experience. Important skills include Sales Business Management, Spa Industry Passion, Team Management Spirit, Recruiting, Retaining Staff, and Daily Operations Management. Preferred (not required): Passion For People, Passion For Sales, Sales Success, and Coaching.

Skills & qualifications

RequiredNice to have

Skills

Sales Business ManagementSpa Industry PassionTeam Management SpiritRecruitingRetaining StaffDaily Operations ManagementAchieving Membership TargetsAchieving Sales TargetsExceptional Customer ServicePromoting Health and Wellness BenefitsDriving Spa MembershipsDriving Retail SalesPayrollSchedulingInventory ManagementReportingPassion for PeoplePassion for SalesSales SuccessCoachingDisciplineStrong Organizational SkillsPlanning SkillsComputer SkillsZenoti SoftwareKnowledge of Spa ServicesKnowledge of Product LinesUnderstanding Key Performance IndicatorsImplementing Programs to Achieve Goals

Qualifications

3-5 Years Management/Sales ExperienceMembership Sales Environment ExperienceFlexible Schedule Availability

Benefits

Paid Time Off
401(k) Match
Medical Insurance

Full job description

Salary + bonus!

ARE YOU AN EXCEPTIONAL SALES-BUSINESS MANAGER WITH A PASSION FOR THE SPA INDUSTRY? Ready to take your Spa Management experience to new levels? TAKE A LOOK AT THIS GREAT OPPORTUNITY!

Hand and Stone is a massage and facial spa franchise in Alpharetta, GA. We are seeking a spa manager to quickly ramp up and run the business in this location. The ideal candidate will have a minimum 3-5 years of management/sales experience, preferably in a membership sales environment and a strong team management spirit.

Job responsibilities include but are not limited to:

  • Recruiting and retaining massage therapists, estheticians, and sales associates

  • Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets

  • Deliver exceptional customer service (75% of time spent working face to face with clients)

  • Promote the health and wellness benefits of both massage therapy and facials to drive spa memberships and retail sales

  • Handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting Desired experience and qualifications:

  • A passion for people and sales

  • Proven record of sales success in a membership-based business

  • Demonstrated ability to balance coaching/mentoring with discipline

  • Strong organizational/planning and computer skills

  • Experience with a booking system like Zenoti software is a plus

  • Ability to work flexible schedule including days/evenings/weekends/holidays

  • Knowledge and understanding of spa services and product lines

  • Ability to understand key performance indicators and implement programs to achieve goals Benefits

  • Base Salary + generous bonuses

  • Paid vacation & holidays

  • Flexible work schedules and Safe working environment

  • 401K Retirement plan with company matching contributions

  • Health insurance contributions

  • Employee Discounts

  • Complimentary services (monthly)

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