Program Aide, Roundtable Senior Center
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At a glance
Job overview
RiseBoro Homecare Inc. is hiring a Program Aide, Roundtable Senior Center. The Program Aide ensures a professional and welcoming atmosphere at the Roundtable Senior Center. Responsibilities include greeting members and visitors, answering phone calls, assisting with meal contributions, maintaining daily logs, and entering participant data. The role requires some knowledge of the needs of older persons and proficiency with Microsoft Office Suite.
Key focus areas include Ensure a professional and welcoming atmosphere in reception area, Greet all members and visitors and notify appropriate staff of visitor as needed, and Answer incoming phone calls and direct calls to appropriate personnel.
Successful candidates bring High School Graduate Or Equivalent and 1 Year Community Senior Center Or Customer Service Experience. Important skills include Microsoft Office Suite. Preferred (not required): Database Maintenance, Team Player, Detail Oriented, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Schedule: Monday through Friday 11am-7pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Ensure a professional and welcoming atmosphere in reception area
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Greet all members and visitors and notify appropriate staff of visitor as needed
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Answer incoming phone calls and direct calls to appropriate personnel
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Assist in collecting daily meal contributions from members and guests
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Keep daily log for members and visitors
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Enter participant data into funding source database
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Receive and sort packages and other correspondence
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Other related duties as required by the Director
COMPETENCIES
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Some knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
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Proficient with Microsoft Office Suite required, with ability to learn data base maintenance
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Team player
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Detail oriented
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Good communication skills
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Ability to work independently
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Commitment to organizations mission, vision and values
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Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
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Have a commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)
EDUCATION EXPERIENCE
- High School graduate or equivalent and 1 year experience in a community senior center or customer service related experience
Equal Employment Opportunity (EEO)/Affirmative Action Policy
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.
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