Voice Engineer - Augusta

Piedmont Healthcare

Augusta, GAFull-timeNo compensation foundPosted 1w agoVerified open 5 days ago

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At a glance

Compensation

No compensation found

Location

Augusta, GA

Schedule

Full-time

Work Authorization

Not specified

Job overview

Piedmont Healthcare is hiring a Voice Engineer - Augusta. The role at Piedmont Healthcare offers a shared purpose, motivation to perform best, and recognition for contributions, with leaders supporting employee success. The organization provides wellness programs and comprehensive total benefits and rewards to meet current needs and help plan for the future.

Key focus areas include Assist with support, maintenance and implementation of the telecommunications infrastructure for the enterprise and Administer the telecommunications infrastructure and associated software, including Cisco Call Manager, call accounting systems, voicemail, interactive voice response, video conferencing and web conferencing systems.

Preferred (not required): Cisco Call Manager, Call Accounting Systems, Voice Mail, and Interactive Voice Response.

Skills & qualifications

RequiredNice to have

Skills

Cisco Call ManagerCall Accounting SystemsVoice MailInteractive Voice ResponseVideo Conferencing SystemsWeb Conferencing SystemsTelecommunications EquipmentVoice/Data EquipmentCisco Unified Collaboration Products

Qualifications

H.S. Diploma or GEDAssociate’s Degree in Telecommunications or Computer Science or Information Systems or Related Field3 Years Experience With Installation Implementation Configuring Programming Maintenance of Telecommunications Equipment Video Conferencing Equipment Voice/Data Equipment Including Cisco Call ManagerCCNA - Cisco Certified Network TechnicianCisco Certified Network Analyst – Voice on Currently Supported Cisco Unified Collaboration Products

Full job description

Overview At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities This role is responsible for assisting with the support, maintenance and implementation of the telecommunications infrastructure for the enterprise. This includes the administration of the telecommunications infrastructure and its associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems. Qualifications Education

H.S. Diploma or General Education Degree (GED) Required
Associate’s Degree from a recognized college or university in telecommunications, Computer Science, Information Systems or closely-related field Preferred

Work Experience

3 years of experience including hands-on knowledge of the installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment including current versions of Cisco Call Manager Required

Licenses and Certifications

None Required
CCNA - Cisco Certified Network Technician Cisco Certified Network Analyst – Voice on currently supported Cisco Unified Collaboration products Preferred

Business Unit : Company Name Piedmont Healthcare Corporate

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