Night Audit
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At a glance
Job overview
BBL Hospitality is hiring a Night Audit. The Night Audit position at BBL Hospitality involves performing night auditor functions according to hotel policies and procedures. The role requires excellent math and reasoning skills, the ability to deal with intoxicated guests, and to organize work using independent judgment. Audit experience is preferred but not required, and the associate may perform Manager On Duty responsibilities during the audit shift.
Key focus areas include Registers guests into the hotel using up selling techniques to maximize room rates, Prepares for group check in and out, and VIP arrivals, and Becomes informed of events/functions in the hotel during the shift.
Successful candidates bring High School Diploma Or Equivalent. Important skills include Excellent Math Skills, Reasoning Skills, Deal With Intoxicated Guests, Organize Work, Independent Judgment, and Honesty. Preferred (not required): Upselling Techniques, Manager On Duty Responsibilities, and Property Management System.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Salary Range $17.00 - $19.00 Hourly
Position Type Full Time
Job Shift Overnight
Category Hospitality - Hotel
Description
COME AND JOIN OUR AMAZING TEAM!
*** We offer FREE CDTA Bus Passes to all Active Associates ***
Most positions do require weekend and holiday availability.
We are pleased to share the benefit options that we offer:
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Paid Time Off
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401K Investment
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Referral Bonus
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Associate Development Plan Opportunities
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Internal Promotion Opportunities
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Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
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Associate Travel Program Discounts
Night Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.
Duties to include, but not limited to :
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Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
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Checks guests out of the hotel; processes customer payments according to established policies and procedures.
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Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
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Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
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Books guest reservations or coordinates with reservation center.
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Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
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Issues, controls and releases guest safe-deposit boxes.
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Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.
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Reconcile room rates charged.
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Reconcile all revenues to Property Management System.
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Performs night audit functions in Property Management System.
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