Store Operations Senior Manager- Workforce Management
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Dollar General is hiring a Store Operations Senior Manager- Workforce Management. The Store Operations Senior Manager of Financial Operations at Dollar General leads store‑level sales planning, manages quarterly sales plan exceptions, creates operating statements and annual budgets, and oversees financial forecasting. The role also presents projects, researches field inquiries, and provides coaching to workforce management analysts, requiring strong financial acumen and analytical skills.
Key focus areas include Create accurate store‑level sales plans accounting for historical exceptions and future impacts, Manage quarterly sales plan exception process to adjust plans for uncontrollable events, and Create store operations operating statements (P&Ls) to measure profitability.
Successful candidates bring Bachelor's Degree, MBA, and 2+ Years Labor Management Experience. Important skills include IT Knowledge, Project Management, Financial Acumen, Labor Planning, Workforce Management, and Forecasting. Preferred (not required): Retail Operations Understanding, Sales Planning Experience, P&L Creation Experience, and Employee Incentive Compensation Experience.
Skills & qualifications
Skills
Qualifications
Full job description
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
General Summary:
The Store Operations Sr. Manager of Financial Operations is responsible for managing the store operations sales planning, sales exceptions, and operating statements (P&L) programs. It is a high visibility role requiring strong financial acumen and the ability to leverage historical data and predictive analysis.
Job Details
Duties & Responsibilities:
-
Create accurate, equitable store-level sales plans accounting for historical exception events and future business impacts.
-
Manage the quarterly sales plan exception process to appropriately adjust sales plans for uncontrollable events.
-
Create store operations operating statements (P&Ls) to precisely measure store-level profitability and financial results.
-
Create the annual budget for retail incentive and accurately manage the financial forecast.
-
Manage and present projects related to store ops financial operations.
-
Research inquiries from field leaders and provide prompt, informative responses.
-
Provide leadership support, coaching and development to WFM analysts.
Knowledge, Skills and Abilities (KSAs):
-
Strong financial acumen including knowledge of GAAPs and financial analysis.
-
Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and MS Project or Smartsheet.
-
Expertise in MS Access, PowerBI, 1010data, PowerQuery, APT, and Windows automation techniques such as VBS and macros. Experience using enterprise financial software such as Oracle, Anaplan, SAP, or Lawson.
-
Experience creating sales plans and P&Ls in a retail environment is a significant plus.
-
Experience with employee incentive compensation programs in a retail environment is a significant plus.
-
Excellent time management, prioritization and communication.
-
Comfortable training and presenting to field leadership.
-
Strong understanding of retail operations, preferably at a large chain of small format stores.
Qualifications
Work Experience &/or Education:
-
Bachelor’s degree in business or other related field required, MBA preferred.
-
Minimum of 5 years of experience in a sr. financial analyst or financial manager role managing budgets and forecasts.
-
Retail operations management a plus.
You've read the whole posting — now see how you match it.