Care Management Assistant
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At a glance
Job overview
AdventHealth is hiring a Care Management Assistant. The Care Management Assistant promotes excellent customer service, collaborates with care managers, coordinates patient care and services, documents regulatory letters, arranges transportation and appointments, and obtains insurance authorizations under RN or SW direction.
Key focus areas include Promote excellent customer service through interactions with patients, physicians, care managers, and the healthcare team, Collaborate with care managers for patient care coordination needs, and Coordinate patient care and service arrangements under direction of a RN or SW care manager.
Important skills include Microsoft Office, Microsoft Word, Outlook, Power Point, Excel, and Interpersonal Communication. Preferred (not required): Medical Terminology, Public Relations, Clerical Skills, and Computer Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
120 N OAK ST
City:
HINSDALE
State:
Illinois
Postal Code:
60521
Job Description:
Schedule: Monday-Friday 8a-4:30p or 8:30a-5p and every other weekend
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Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
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Collaborates with the Care Managers for patient care coordination needs.
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Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
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Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
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Arranges patient transportation and follow up appointments as requested.
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Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
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Other duties as assigned. Knowledge, Skills, and Abilities:
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Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
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Excellent interpersonal and communication skills are required.
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Medical terminology helpful.
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Good public relations/clerical and computer skills. Education:
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High School Grad or Equiv [Required]
Work Experience:
- 1+ office experience [Preferred]
- 1+ office experience, preferably in a medical setting [Preferred]
- Previous data entry experience [Preferred]
Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$18.51 - $29.62
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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