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In-House Marketing Coordinator - Highland Inn

Hyatt Vacation Ownership

Carmel, CAFull-time$16.5/hrPosted 6mo agoStill listed 3 days ago

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At a glance

Compensation
$16.5/hr
Location
Carmel, CA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hyatt Vacation Club at Highlands Inn in Carmel, CA seeks an In‑House Marketing Coordinator/Vacation Sales Concierge to assist owners and guests with experiences and events, providing sales presentations, customer service, and guest support in a supportive, friendly environment.

Skills & qualifications

RequiredNice to have

Skills

Sales ExperienceCustomer ServicePersuasive CommunicationGuest InteractionPhysical Stamina

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Are you looking for a place where meaningful moments are made together?

Our Hyatt Vacation Club at Highlands Inn location in Carmel, CA is looking for an In-House Marketing Coordinator/ Vacation Sales Concierge to join their Sales & Marketing team.

Pay: $16.50/hour plus commission/bonuses

Schedule: Full-time/5 days per week, must be open to work weekends

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Coordinator, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

As a Coordinator Marketing In House, a typical day will include:

  • Schedules sales presentations and manages customer expectations.

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

  • Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

  • Welcome and greet guests; anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House:

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work various shifts, holidays, and weekends.

  • Concierge, and/or sales experience preferred.

  • Position may require background and drug screening, in accordance with state and local requirements.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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