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Senior Product Operations Manager

Weave

Lehi, UTHybridFull-timeNo compensation foundPosted 1mo agoVerified open 5 days ago

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At a glance

Compensation
No compensation found
Location
Lehi, UTHybrid
Schedule
Full-time
Work Authorization
Not specified

Job overview

Weave is hiring a Senior Product Operations Manager. The Senior Product Operations Manager will report to the Head of Product Operations and drive operational effectiveness of the product development organization, partnering with Product, Engineering, and Design leaders to improve roadmap planning, execution, and scalable ways of working that increase organizational effectiveness.

Key focus areas include Drive planning readiness by identifying planning gaps and strengthening planning quality, Partner with Product and Engineering leaders to improve roadmap execution and alignment, and Facilitate cross‑team planning, dependency management, and coordination to reduce execution risk.

Successful candidates bring 8+ Years Experience In Product Operations Or Technical Program Management Or Product Management Or Engineering Or Related Discipline. Important skills include Roadmap Planning, Execution Across Complex Initiatives, Operational Leadership, Scalable Ways Of Working, Operational Rigor, and Cross-Functional Leadership. Preferred (not required): Self-Starter, Guiding Teams Through Process Changes, Building Strong Relationships, and Curiosity.

Skills & qualifications

RequiredNice to have

Skills

Roadmap PlanningExecution Across Complex InitiativesOperational LeadershipScalable Ways of WorkingOperational RigorCross-Functional LeadershipData-Driven InsightsPlanning ReadinessRoadmap ExecutionDependency ManagementContinuous ImprovementOperational Best PracticesReportingDashboardsActionable InsightsLinearJiraAnalytics PlatformsEngineering and Delivery MetricsModern Software Development PracticesAnalytical SkillsBusiness AcumenCommunicationFacilitationInfluenceNavigating AmbiguityBuilding AlignmentIdentifying Organizational FrictionIdentifying Execution RisksSelf-StarterGuiding Teams Through Process ChangesBuilding Strong RelationshipsCuriosityBias for ActionStrategic ThinkingPractical ExecutionHighly OrganizedManaging Multiple PrioritiesBuilding Trust Through CollaborationFollow-ThroughSolving Operational ChallengesProduct OperationsTechnical Program ManagementProduct ManagementEngineeringSaaSTime ManagementOrganizational AlignmentComplex Product Initiatives DeliveryOperational Process DesignOperational Process ScalingDelivery MetricsModern Software Development MethodologiesModern Software Development LifecyclesData Translation to Actionable InsightsOperational Reporting DevelopmentMetrics DevelopmentDashboards DevelopmentExecutive-Level CommunicationsAmbiguity NavigationOrganizational Friction IdentificationExecution Risks IdentificationOwnershipClarity to Complex SituationsIdentifying PatternsConnecting DotsSurfacing InsightsCollaborationProblem SolvingWorking With Engineering and Delivery MetricsTranslate Data Into Actionable InsightsDeveloping Operational ReportingDeveloping MetricsDeveloping DashboardsConnect Operational Improvements to Business OutcomesInfluence Across Product, Engineering, and Leadership AudiencesNavigate AmbiguityBuild AlignmentInfluence StakeholdersIdentify Organizational FrictionIdentify Execution RisksIdentify Opportunities for ImprovementDrive to ResolutionOwnership of ChallengesClarity to Complex, Ambiguous SituationsBuilding Strong Relationships With Business Partners and StakeholdersNaturally CuriousIdentify PatternsConnect DotsSurface InsightsBalance Strategic Thinking With Practical ExecutionManaging Multiple StakeholdersWillingness to Roll Up SleevesHelping Teams Work More Effectively TogetherDevelop Operational ReportingDevelop MetricsDevelop DashboardsDrive ResolutionManaging Multiple Moving PiecesBuild Trust Through CollaborationHelping Teams Work More EffectivelyPlanning QualityCross-Functional AlignmentVisibilityAccountabilityCross-Team PlanningCoordinationReduce Execution RiskDelivery PredictabilityProduct Development Operating RhythmsProduct Development FrameworksProduct Development ProcessesPlanning EffectivenessExecution ConsistencySynthesize InformationCommunicate Actionable InsightsDecision-Making SupportIdentify Operational FrictionIdentify Planning GapsDesigning Operational ProcessesScaling Operational ProcessesDesigning Operational FrameworksScaling Operational FrameworksDesigning Ways of WorkingScaling Ways of WorkingWorking With Engineering MetricsWorking With Delivery MetricsDevelop Executive-Level CommunicationsImprove Delivery PredictabilityContinuous Improvement of Product Development Operating RhythmsSynthesize and Communicate Actionable InsightsStrong Analytical SkillsDeveloping Executive-Level CommunicationsStrong Business AcumenExcellent Communication SkillsFacilitation SkillsDrive Opportunities for Improvement to ResolutionTakes Ownership of ChallengesBrings Clarity to Complex, Ambiguous SituationsSDLCCommunication SkillsProcess Change GuidanceOperational Reporting & DashboardsCommunication and FacilitationStakeholder InfluenceProcess Change ManagementOrganizational EffectivenessTechnical FluencyReporting and DashboardsProcess Design and ScalingReporting and Dashboard DevelopmentProcess DesignOperational ReportingMetrics DashboardsRelationship BuildingSoftware Development MethodologiesSoftware Development LifecyclesMetricsProcess ScalingExcellent CommunicationExecutive CommunicationsOrganizational SkillsStakeholder ManagementOperational ProcessesFrameworksMethodologiesData TranslationOrganizationMulti‑TaskingTrust BuildingDashboard DevelopmentWorking Knowledge of Modern Software Development PracticesOperational Reporting and Dashboard DevelopmentExcellent Communication and FacilitationAbility to Navigate AmbiguityAbility to Build AlignmentAbility to Identify Organizational FrictionProcess Design and Scaling Operational FrameworksData‑Driven Insight GenerationNatural CuriosityRoll Up SleevesDashboard CreationExecutive CommunicationAlignment BuildingOwnership MindsetClarity in Complex SituationsEngineering CollaborationFramework DevelopmentMetrics and DashboardsStakeholder AlignmentPattern IdentificationProcess ImprovementOrganization and MultitaskingOrganizational Trust BuildingSelf‑Starter AttitudeRoll‑Up‑Your‑Sleeves MindsetSoftware Development PracticesManage Multiple PrioritiesProvide ClarityInfluencingGuiding TeamsBuilding Relationships

Qualifications

8+ Years Product Operations ExperienceTechnical Program Management ExperienceProduct Management ExperienceEngineering ExperienceSaaS Technology Company ExperienceRoadmap Planning ExperienceComplex Product Initiative Delivery ExperienceOperational Process Design ExperienceFrameworks and Ways of Working Scaling ExperienceModern Software Development Methodologies Knowledge

Full job description

As our Senior Product Operations Manager, you will report to the Head of Product Operations and help drive the operational effectiveness of our product development organization. You will partner closely with Product, Engineering, and Design leaders and teams to drive roadmap planning, improve execution across complex initiatives, serve as the operational lead for strategic cross-functional initiatives, and establish scalable ways of working that increase organizational effectiveness. By combining operational rigor, cross-functional leadership, and data-driven insights, you will help teams navigate complexity, make informed decisions, and consistently deliver customer and business outcomes. This is a high-impact role for someone who is passionate about improving how our Product Development organization operates and scales.

  • This position will be hybrid based out of our Lehi, UT HQ (3x per week)

    • If outside of UT, periodic travel will be required to our Lehi, UT HQ.
  • Reports to: Head of Product Operations

WHAT YOU WILL OWN

  • Drive planning readiness by identifying planning gaps, strengthening planning quality, and improving cross-functional alignment before development begins.

  • Partner with Product and Engineering leaders and teams to improve roadmap execution, visibility, accountability, and alignment across the organization.

  • Facilitate cross-team planning, dependency management, and coordination to reduce execution risk and improve delivery predictability.

  • Serve as the operational lead for complex cross-functional initiatives, partnering with Product, Engineering, and business stakeholders from planning through delivery to improve alignment, manage dependencies, reduce execution risk, and increase delivery confidence.

  • Drive continuous improvement of Product Development operating rhythms, frameworks, processes, and ways of working that enable teams to operate effectively.

  • Drive adoption of operational best practices that improve planning effectiveness, execution consistency, and organizational alignment.

  • Build and maintain reporting, dashboards, and insights that provide visibility into roadmap execution, delivery outcomes, and organizational health.

  • Gather, synthesize, and communicate actionable insights that support decision-making and improve outcomes.

  • Identify operational friction, planning gaps, and opportunities for continuous improvement that strengthen Product Development effectiveness.

WHAT YOU WILL NEED TO ACCOMPLISH THE JOB

  • 8+ years of experience in Product Operations, Technical Program Management ,Product Management, Engineering, or a related discipline within a SaaS or technology company.

  • Proven experience supporting annual and quarterly roadmap planning at scale across product and engineering organizations with hundreds of team members, including prioritization, dependency management, and organizational alignment.

  • Demonstrated success delivering complex product initiatives across multiple product and engineering teams.

  • Experience designing and scaling operational processes, frameworks, and ways of working.

  • Technical fluency in tools and systems such as Linear, Jira, and analytics platforms, with comfort working with engineering and delivery metrics.

  • Working knowledge of modern software development practices, methodologies, and lifecycles.

  • Strong analytical skills with the ability to translate data into actionable insights and recommendations for product and engineering leaders.

  • Experience developing operational reporting, metrics, dashboards, and executive-level communications.

  • Strong business acumen with the ability to connect operational improvements to business outcomes such as delivery predictability, time-to-market, product adoption, user satisfaction, and customer value.

  • Excellent communication and facilitation skills, with the ability to influence across product, engineering, and leadership audiences.

  • Proven ability to navigate ambiguity, build alignment, and influence stakeholders.

  • Demonstrated ability to identify organizational friction, execution risks, and opportunities for improvement, and drive them to resolution.

WHAT WILL MAKE US LOVE YOU

  • You are a self-starter who takes ownership of challenges and brings clarity to complex, ambiguous situations.

  • You are skilled at guiding teams through process changes and building strong relationships with business partners and stakeholders.

  • You are naturally curious and able to identify patterns, connect dots, and surface insights others may miss.

  • You have a bias for action and can balance strategic thinking with practical execution.

  • You are highly organized and comfortable managing multiple priorities, stakeholders, and moving pieces.

  • You build trust through collaboration, follow-through, and a willingness to roll up your sleeves when needed.

  • You are energized by solving operational challenges and helping teams work more effectively together.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.

At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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