Concessions Management Specialist

You will serve as a Concessions Management Specialist with National Park Service. The Commercial Services Manager is responsible for two concession contracts, about 100 special park use permits, 100 commercial road-based tours commercial use authorizations, and 100 activity commercial use authorizations. This work is partially accomplished though supervision of 2-4 employees. All qualifications must be met by the closing date of this announcement - 08/24/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for the Concession Management Specialist position at the GS-11 grade, you must meet the following minimum qualifications by the closing date of this announcement: SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). This experience must include one of the following: (1) representing an agency's interests with stakeholders, businesses, or the public; (2) ensuring compliance with contracts or regulations; or (3) making recommendations to senior staff. -OR- EDUCATION- Ph.D. or equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree in a field of study that is directly related to the work of the position, which demonstrates possession of the knowledge, skills, and abilities needed to do the work of this position. Directly related graduate study may include, but is not limited to business administration, economics, accounting, finance, and/or public administration. -OR- Combination of education and experience. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Some of the major duties you will perform include but are not limited to the following: Manage the park's two concession operations (Stovepipe Wells Resort and a small convenience-item contract). This includes prospectus development, managing potential transition between concession contracts, and evaluating concessionaire performance on a range of aspects such as safety, pricing, customer service, etc. Provide overall management of the park's commercial use authorization program, including issuing permits, evaluating reports, and evaluating compliance with permit conditions. Provide overall management of the park's special park uses program (including large sporting events and festivals), including issuing permits, evaluating reports, and evaluating compliance with permit conditions. Manages the park's overall commercial services program budget, including formulation and execution. Supervises 3-4 employees in the commercial services program. Conditions of Employment Must provide proof of U.S. citizenship. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authorization. A financial disclosure report will be required within 30 days of appointment. As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period. Education You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications