Branch Support Specialist - Saratoga Springs, NY

Branch Support Specialist - Saratoga Springs, NY

Saratoga Springs, NY (http://maps.google.com/maps?q=10+Skyward+Drive+Saratoga+Springs+NY+USA+12866)

Description

This position may be based out of any of our following Northeast locations listed below:

New York:Depew, Liverpool, and Saratoga Springs.

Massachusetts:Chicopee.

Vermont:Colchester.

Summary:

In this position, you will be a key member of our IT & Facilities team, where primary responsibilities are to provide electrical, building and technology support to a rapidly growing company! Duties include electrical, data integration, maintenance and IT work. Primary duties include:

• Ensures assigned equipment is in proper working order and available for use.

• Maintains physical space, ensuring a safe, clean, and functional environment.

• Receives, manages, and processes work order requests; ensures problems are resolved quickly.

• Acts as liaison between employees and any outside contractors needed to resolve specialized problems.

• Drafts and implements preventive maintenance schedules for buildings and equipment.

• Ensures safety standards are followed throughout facility.

• Maintains inventory of supplies; reorders as needed

• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

• Train users in the proper use of hardware or software.

• Refer major hardware or software problems or defective products to vendors or technicians for service.

• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Prepare evaluations of software or hardware and recommend improvements or upgrades.

• Confer with staff, users, and management to establish requirements for new systems or modifications.

• Inspect equipment and read order sheets to prepare for delivery to users.

• Performs other related duties as assigned.

What We Offer:

• Work in a highly motivated team of professionals

• Career and growth opportunity

• Competitive salary and benefits

• Work in a beautiful area of the country with many recreational opportunities

Requirements

Position Requirements:

• Travel is a must – most of the time

• Detail oriented

• Self-motivated

• Excellent communicator

• Quick learner

• Strong troubleshooting skills

Position Preferences:

• Electrical experience preferred

• Building maintenance experience preferred

• IT experience preferred

• Experience with Solar Eclipse

**The pay range for this role is $24.00 to $28.00 per hour.Actual compensation will be based on qualifications and other factors determined by law. **