Receptionist
Southwest Material Handling Inc
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At a glance
Job overview
Southwest Material Handling Inc is hiring a Receptionist. The Receptionist serves as the initial point of contact for customers, vendors, and employees, providing outstanding service and support. This role involves greeting the public, managing phone calls, assisting the Human Resources department with projects, and maintaining the professional appearance of the front lobby and waiting area.
Key focus areas include Greets the public and refers to appropriate department and / or staff members, Answers phones in a timely manner, route calls or takes messages as needed, and Assists and supports the Human Resources department with special projects.
Successful candidates bring High School Diploma Or Equivalent, 2 Years Experience In Same / Similar Role, and Punctual. Important skills include Administrative And Clerical Procedures, Microsoft Word, Excel, Microsoft Outlook, Business Letter Writing, and Record Keeping.
Skills & qualifications
Skills
Qualifications
Full job description
SUMMARY
The receptionists our first impression to customers, vendors, and employees. This position provides outstanding service and support to our internal and external clients.
Responsibilities :
The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.
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Greets the public and refers to appropriate department and / or staff members.
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Answers phones in a timely manner, route calls or takes messages as needed.
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Assists and supports the Human Resources department with special projects.
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Ensure the professional appearance of the front lobby and waiting area.
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Ensures the front desk is neat, presentable, and equipped with supplies to perform duties.
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Open, sort and distribute incoming correspondence, including mail, emails etc. as needed
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Prepare outgoing mail including bulk mail, FedEx, payroll checks, courier services, etc.
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Assists with employee travel arrangements.
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Assists with New Hire Orientation, including preparation of welcome bags, ordering breakfast and lunch for the team.
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Setups conference room for special events.
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Maintains and distributes company organizational chart.
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Tracks and orders office supplies; maintains supply closet inventory and cleanliness.
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Performs a variety of general office support duties as assigned.
Qualifications
Education/Additional Requirements :
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High school diploma or equivalent
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Minimum of 2 years experience in a same / similar role
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Knowledge of administrative and clerical procedures and systems
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Proficiency with Microsoft Office software (Word, Excel, Outlook)
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Proven knowledge of business letter writing and the standard format for typed materials
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Methods and techniques for record keeping and filing
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Methods and techniques of proper phone etiquette
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Customer service aptitude and attitude
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Demonstrate excellent written and verbal communication
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Must be punctual with good attendance
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Ability to multitask in a fast-paced environment
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Possess strong organizational skills and ability
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Dress code: Business Casual/Professional
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Personal attributes: Commitment / Dependability, Even Temperament, Integrity, Attention to Detail, Problem Solving
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