Olive Jobs
Expeditors logo

Senior Project Cargo Operations Manager, North America

Expeditors

Hanahan, SCJobNo compensation foundPosted 3mo agoSeen in employer's feed 5 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
Hanahan, SC
Work Authorization
Not specified

Job overview

Expeditors is hiring a Senior Project Cargo Operations Manager, North America. The Senior Project Cargo Operations Manager for North America leads and promotes operational excellence across all project cargo activities. This role supports branches with complex executions, ensures consistent application of best practices, and drives performance through KPI monitoring. The manager also designs and delivers training programs, establishes standardized operating procedures, and manages service provider relationships. They partner with commercial teams to support business development and growth.

Key focus areas include Lead and promote operational excellence across all North America project cargo activities, Support branches with complex and high-value project cargo executions, and Ensure consistent application of best practices, compliance standards, and safety protocols.

Successful candidates bring 8+ Years Project Cargo. Important skills include Operational Excellence, Compliance Standards, Safety Protocols, KPI Monitoring, Reporting, and Corrective Action Planning.

Skills & qualifications

RequiredNice to have

Skills

Operational ExcellenceCompliance StandardsSafety ProtocolsKPI MonitoringReportingCorrective Action PlanningTraining Program DesignTraining Program DevelopmentTraining Program DeliveryCoachingStandard Operating Procedure ImplementationProcess OptimizationService Provider ManagementVendor Performance EvaluationBusiness Development SupportCustomer MeetingsSolution DesignProject ManagementCRMDynamicsMulti-Modal Project Cargo ExecutionAir Cargo ExecutionOcean Cargo ExecutionRoad Cargo ExecutionRail Cargo ExecutionLeading Complex Logistics ProjectsDriving Operational ImprovementsVendor ManagementStrategic SourcingDelivering TrainingDeveloping High-Performing TeamsCommercial Acumen

Qualifications

8-12+ Years Project Cargo Experience8-12+ Years Heavy-Lift Experience8-12+ Years Specialized Logistics Operations Experience

Full job description

Growth from within and high retention are essential components of our achievements as a company. Our ambition challenges us to provide excellent customer service and career opportunities for our employees. Expanding to over 350 locations worldwide, Expeditors can help fulfill specific needs through quality in global logistics. Join our team to grow your career while exceeding customers’ expectations in a creative and fun atmosphere.

Operational Excellence & Execution

  • Lead and promote operational excellence across all North America project cargo activities

  • Support branches with complex and high-value project cargo executions

  • Ensure consistent application of best practices, compliance standards, and safety protocols

  • Drive performance through KPI monitoring, reporting, and corrective action planning

Training & Development

  • Design, develop, and deliver project cargo training programs for operations teams and branch personnel

  • Increase branch awareness and understanding of project cargo capabilities and procedures

  • Mentor and coach operations staff to enhance technical expertise and execution quality

Standardization & Continuous Improvement

  • Establish and implement standardized operating procedures (SOPs) across the region

  • Identify operational gaps and inefficiencies; develop and execute improvement initiatives

  • Lead process optimization efforts to improve productivity, accuracy, and customer satisfaction

Service Provider Management

  • Maintain and strengthen relationships with key service providers (carriers, heavy haul, rigging, etc.)

  • Conduct annual performance evaluations of vendors to ensure quality and competitiveness

  • Identify capability gaps and onboard new service providers to support evolving business needs

Business Development Support

  • Partner with commercial and regional teams to support a targeted 15% year-over-year growth in the Americas

  • Participate in customer meetings, solution design, and project planning discussions

  • Engage in branch sales meetings to align operational capabilities with sales strategies

  • Maintain and actively manage a Top 10 target account list within CRM (e.g., Dynamics)

  • 8–12+ years of experience in project cargo, heavy-lift, or specialized logistics operations

  • Strong technical knowledge of multi-modal project cargo execution (air, ocean, road, rail)

  • Proven track record of leading complex logistics projects and driving operational improvements

  • Experience in vendor management and strategic sourcing

  • Demonstrated ability to deliver training and develop high-performing teams

  • Strong commercial acumen with experience supporting business development efforts

All your information will be kept confidential according to EEO guidelines.

You've read the whole posting — now see how you match it.

Evaluate my fit