Olive Jobs
Marriott Vacations Worldwide logo

Rooms Controller

Marriott Vacations Worldwide

South Lake Tahoe, CAFull-time$23.3/hrPosted 1w agoVerified open 5 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
$23.3/hr
Location
South Lake Tahoe, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Marriott Vacations Worldwide is hiring a Rooms Controller. At Marriott Vacations Worldwide (MVW) , we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Key focus areas include Assigns a room according to guest requests and preferences whenever possible., Reviews/Tracks/Accommodates requests for room/check-out changes when possible., and Performs duplicate reservation checks; block rooms..

Important skills include Guest Service, Communication, Interpersonal Skills, Team Collaboration, and Organizational Skills.

Skills & qualifications

RequiredNice to have

Skills

Guest ServiceCommunicationInterpersonal SkillsTeam CollaborationOrganizational Skills

Qualifications

Available to Work Various Shifts, Weekends, HolidaysAbility to Reach Overhead and Below Knees, Perform Bending, Twisting, Pulling, StoopingLift/Carry/Push/Pull Items Up to 10 Lbs Without AssistanceBackground and Drug Screening Required

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Hourly Rate: $23.30

At Marriott Vacations Worldwide (MVW) , we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Hourly Wage: $23.30

Shift: 1st/2nd; must be available to work weekends and holidays

Position type: Full Time

Where great benefits lead to a life fulfilled .

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

  • *Benefit Eligibility will vary by position

Site Specific Perk:

  • Free parking

  • Department celebrations

  • Associate Appreciation Week

  • Monthly associate recognition and reward programs

  • Company branded winter coat, uniforms and work shoe stipend provided

  • Discounts on local food, fitness, recreation

As a Rooms Controller, a typical day will include:

  • Assigns a room according to guest requests and preferences whenever possible.

  • Reviews/Tracks/Accommodates requests for room/check-out changes when possible.

  • Performs duplicate reservation checks; block rooms.

  • Confirms reservations and cancellations.  

  • Communicates to appropriate staff that there are guests who are waiting for an available room.   

  • Organizes and coordinates check-in/pre-registration procedures for arriving groups. 

  • Reviews requests for late check-outs and approves according to occupancy.   

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Rooms Controller at MVW:

  • Available to work various shifts, holidays, and both weekend days.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .

  • Lift/Carry/Push/Pull Items that Weigh up to 10 lbs without assistance .

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

You've read the whole posting — now see how you match it.

Evaluate my fit