Spa Manager

Hand & Stone Massage and Facial Spa

Williamsburg, VAFull-time$45–60K/yrPosted 1w agoVerified open 5 days ago

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At a glance

Compensation
$45–60K/yr
Location
Williamsburg, VA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Manager. Hand and Stone Massage and Facial Spa is seeking a full-time spa manager to lead a full-service spa, focusing on membership conversion, revenue growth, team recruiting, and operational excellence, while promoting massage and skin‑care benefits.

Key focus areas include Coach and motivate spa team to educate and delight clients for membership conversion, Drive revenue through scheduling, marketing and service upgrades, and Recruit and build a passionate team of spa professionals.

Important skills include Membership Conversion, Coaching, Motivating, Educating Clients, Driving Revenue, and Scheduling. Preferred (not required): Goal Oriented, Growth Minded, Sales Management, and Spa Operations.

Skills & qualifications

RequiredNice to have

Skills

Membership ConversionCoachingMotivatingEducating ClientsDriving RevenueSchedulingMarketingUpgrading ServicesRecruitingBuilding a TeamMeasuring ResultsDelivering ResultsCreating Member BaseDelivering Client ExperiencePromote Benefits of MassagePromote Benefits of Skin Care ServicesGoal OrientedGrowth MindedSales ManagementSpa OperationsCustomer Service

Qualifications

2-3 Years Management ExperienceFlexible Schedule

Full job description

Now Hiring Spa Manager! Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service. Spa Manager Performance will be based on the following metrics:

  • Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.

  • Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.

  • Recruiting –you are passionate about building a team of passionate spa professionals!

  • Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience! What you need to succeed in this role:

  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry

  • Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.

  • Ability to promote the benefits of massage and skin care services.

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