Mental Health Technician, ER Unit
At a glance
Requirements
Credentials this posting asks for.
Job overview
Trinity Health is hiring a Mental Health Technician, ER Unit. The ED Mental Health Technician role at Holy Cross Hospital provides holistic, compassionate patient safety support by observing and assisting patients experiencing behavioral health or psychosocial crises, collaborating with the emergency department team and external departments in direct patient care.
Key focus areas include Observe one-to-one patients in the ED while documenting condition, Assist with crisis intervention using approved de‑escalation techniques, and Participate in mitigating safety of patients experiencing psychosocial crises.
Important skills include Interpersonal Communication, Problem Solving Critical Thinking, Manage Competing Priorities, Maintain Composure In Stressful Situations, and De Escalation And Calming Techniques.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full time Shift:
Description: Full Time position, 7P-7A
Position Purpose
The ED Mental Health Tech (MHT) role is designed to provide a holistic and compassionate approach to patient safety by supporting patients experiencing behavioral health or psychosocial crises . The MHT works collaboratively with members of the ED treatment team and external departments in a direct patient care capacity .
E ssential Functions and Responsibilities
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Direct one-to-one observation of patients in the ED, while documenting the patient’s condition during monitoring
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Assist with crisis intervention by utilizing approved de-escalation and calming techniques as appropriate
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Participates in mitigating the safety of patients experiencing psychosocial crises and their physical environment
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Immediately escalating safety or patient behavioral concerns to ED nurses, providers, or other colleagues including security personnel
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Provide emotional support with calming techniques when appropriate
Education /License/Certification Requirements
Skills, Abilities, and Other Requirements:
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Excellent interpersonal communication skills
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Strong problem-solving/critical thinking skills with a collaborative approach
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Ability to manage competing priorities and maintain composure in stressful situations
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Sitting for extended periods of time with frequent standing, walking, bending, and stooping
Minimum Qualifications:
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High school diploma or equivalent
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Previous behavioral health experience preferred
Credentials/Licensure:
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American Heart Association Basic Life Support (BLS)
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Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI) or ability to obtain certification and maintain annually
Holy Cross Health Florida in Fort Lauderdale has been named one of America’s Best Employers for Healthcare Professionals by Forbes!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.