Regional Sales Manager
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At a glance
Job overview
Onsitego is hiring a Regional Sales Manager. Onsitego is India’s leading device care and after-sales service company, protecting and repairing electronics and home appliances for millions of customers. With a nationwide network of 3,000+ service centers and partnerships with 10,000+ retail partners, Onsitego operates at massive scale. The company offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services, delivering seamless, technology-enabled customer experiences.
Key focus areas include Develop and implement the business plan for the region in close coordination with central team, Deliver regional revenue targets, and Lead local ATL and BTL campaigns to promote the Onsitego brand, increase awareness and acquire new customers.
Successful candidates bring Prior Experience In Leading Service/Sales Operations. Preferred (not required): Business Acumen, Understanding Of Regional Market, Understanding Of Operational Metrics, and Leadership.
Skills & qualifications
Skills
Qualifications
Full job description
Onsitego is India’s leading device care and after-sales service company, trusted by millions of customers to protect and repair their electronics and home appliances. With a nationwide network of 3,000+ service centers , partnerships with 10,000+ retail partners , and 500+ corporate clients , we operate at massive scale across the country. We offer Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services, delivering seamless, technology-enabled customer experiences through a team of 2,500+ employees . Our strong customer-first culture has earned us one of the highest NPS scores in the after-sales industry . Driven by our mission to deliver consistent “WOW” experiences, we are building India’s service backbone. If you want to solve real problems and create impact at scale, Onsitego is the place to be . Website: www.onsitego.com Job Title : Regional Sales Manager Department : Sales & BD Location : Mumbai
Responsibilities: · Develop and implement the business plan for the region in close coordination with central team · Deliver regional revenue targets · Lead local ATL and BTL campaigns to promote the Onsitego brand, increase awareness and acquire new customers · Improve customer retention and drive initiatives to upsell/cross-sell on existing customer base · Manage a team of service coordinators, category managers to ensure delivery of service metrics such as NPS, TAT, cost of operations · Monitor team performance: Develop and implement KPIs · Identify process gaps and execute remedial measures to optimize business performance Desired candidate profile: · Strong business acumen and understanding of regional market · Prior experience in leading service/sales operations at large home appliances and digital devices organizations · Strong understanding of operational metrics · Ability to build and lead a team · Ability to analyze data to come up with actionable insights · Proactive, self-starter with excellent organizational skills
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