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At a glance
Job overview
U.S. Courts is hiring a Probation Support Technician. Probation Support Technicians work directly with United States Probation Officers in pretrial and post‑conviction units, providing clerical and investigative assistance. Candidates must have a high school diploma or equivalent, strong multi‑tasking, interpersonal and verbal communication skills, be team‑players, adaptable, and possess solid computer, word‑processing and database abilities while maintaining confidentiality and work ethics.
Key focus areas include Assist in performing investigations of all types for the office and other districts., Research, retrieve and verify addresses, collateral requests, employment, education, treatment, credit reports and social history information., and Receive and transfer files from other districts..
Successful candidates bring High School Graduate Or Equivalent, General Clerical Experience, and General Office Experience. Important skills include Multi-tasking, Interpersonal Communication, Communication, Team-player, Adaptability, and Computer Skills.
Skills & qualifications
Skills
Qualifications
Full job description
Probation Support Technicians work directly with United States Probation Officers in the Pretrial and Post-conviction units. REQUIRED QUALIFICATIONS: High school graduate or equivalent plus general experience in clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. College education of at least 2 semesters may substitute for general experience. The successful applicant must: Possess good multi-tasking skills and have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics. Only the most qualified applicants in good standing will be considered for the position. REPRESENTATIVE DUTIES: Assists in performing investigations of all types for the office and other districts. Researches, retrieves and verifies addresses, collateral requests, employment, education, treatment, credit reports and social history information. Receives and transfers files from other districts. Retrieves and verifies criminal history information. Enters data and uploads documents in probation/pretrial automated case tracking system (PACTS). Assists in completing pretrial collateral investigations. Processes incoming and outgoing correspondence. Answers and screens phone calls. Performs other duties as assigned. Conditions of Employment Incumbent must clear a federal background investigation and financial check. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies and collections. Education High school graduate or equivalent.
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