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Supervisor Patient Access

Sentara Health

Harrisonburg, VAFull-timeNo compensation foundPosted 1mo agoVerified open 5 days ago

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At a glance

Compensation
No compensation found
Location
Harrisonburg, VA
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

CHAA Certified Healthcare Access AssociateCRCR Certified Revenue Cycle RepresentativeCHAM Certified Healthcare Access ManagerCPC Certified Professional CoderCMAA Certified Medical Administrative AssistantCPMSM Certified Medical Services ManagementRHIT Registered Health Information TechnicianCCS Certified Coding Specialist

Job overview

Sentara Health is hiring a Supervisor Patient Access. Sentara Rockingham Memorial Hospital in Harrisonburg, VA is hiring a Patient Access Supervisor for full‑time days. The supervisor oversees daily department operations, ensures efficient registration and financial clearance, provides leadership and mentorship, maintains compliance with policies, drives process improvement, develops staff, and enhances the patient experience.

Key focus areas include Oversee daily operations of the department, Ensure efficient and accurate registration, financial clearance, and front‑end revenue cycle functions, and Provide leadership, support, and mentorship to staff.

Important skills include Leadership, Supervision, Patient Registration, Revenue Cycle Management, Customer Service, and Process Improvement.

Skills & qualifications

RequiredNice to have

Skills

LeadershipSupervisionPatient RegistrationRevenue Cycle ManagementCustomer ServiceProcess ImprovementStaff DevelopmentPatient Experience Enhancement

Qualifications

High School Diploma or EquivalentCHAA Certified Healthcare Access AssociateCRCR Certified Revenue Cycle RepresentativeCHAM Certified Healthcare Access ManagerCPC Certified Professional CoderCMAA Certified Medical Administrative AssistantCPMSM Certified Medical Services ManagementRHIT Registered Health Information TechnicianCCS Certified Coding Specialist3+ Years Patient Access Registration Billing Revenue Cycle Management or Customer Service Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental Leave
401(k) Match
Tuition Assistance

Full job description

City/State

Harrisonburg, VA

Work Shift

First (Days)

Overview:

Sentara Rockingham Memorial Hospital located in Harrisonburg, VA, is hiring a Patient Access Supervisor - Full Time Days

The Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions. This role provides leadership, support, and mentorship to staff while maintaining compliance with hospital policies and regulatory requirements. The Supervisor, Patient Access plays a key role in process improvement, staff development, and enhancing the patient experience.

Education

  • High School Diploma or Equivalent

Certification/Licensure One of the following required:

  • CHAA (Certified Healthcare Access Associate)

  • CRCR (Certified Revenue Cycle Representative)

  • CHAM (Certified Healthcare Access Manager)

  • CPC (Certified Professional Coder)

  • Certified Medical Administrative Assistant (CMAA)

  • Certified Medical Services Management (CPMSM)

  • Registered Health Information Technician (RHIT)

  • Certified Coding Specialist (CCS)

Experience

  • Relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service - 3 years (Required)

Talroo - Leadership, supervisor, admitting, registration, coordinator

Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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