Internal Lead Mortgage Advisor
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Better.com is hiring an Internal Lead Mortgage Advisor. Better.com is an AI‑native mortgage platform seeking an Internal Lead Mortgage Advisor to manage and convert inbound leads, guide borrowers through the mortgage process, maximize lock and fund conversions, deliver a consultative experience, and collaborate with internal teams to improve performance and outcomes.
Key focus areas include Manage and convert a steady pipeline of inbound leads, Guide borrowers through the mortgage process from application to close, and Maximize lock and fund conversions on provided opportunities.
Important skills include Manage Inbound Leads, Convert Inbound Leads, Guide Borrowers Through Mortgage Process, Maximize Lock And Fund Conversions, Consultative Borrower Experience, and Collaboration. Preferred (not required): Adopts NEOs Values, Promotes Interdepartmental Communication, Promotes Culture, and Lead Team.
Skills & qualifications
Skills
Full job description
Why Better. Why Now. Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
Essential Job Duties and Responsibilities:
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Manage and convert a steady pipeline of inbound leads
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Guide borrowers through the mortgage process from application to close
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Maximize lock and fund conversions on provided opportunities
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Deliver a strong, consultative borrower experience
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Collaborate with internal teams to improve performance and outcomes
Non-Essential Job Duties and Responsibilities:
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Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
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Promotes interdepartmental communication and culture.
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Lead, develop and motivate the team across all locations and operational functions.
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Continued focus to ensure all families (Internal and External) are receiving the best possible service.
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
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Banking Tech Award USA (2026): Best LendTech Solution
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Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
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NerdWallet Best of Award (2026): Best for Home Equity Loans
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Fintech Breakthrough Award 2025: Best Lending Innovation
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Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
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Yahoo! Finance (2025): Best Online Mortgage Lender
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Money Magazine (2025): Best for fast closing
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Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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