1er Gouvernant (H/F) - Hiver 26/27
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At a glance
Job overview
Four Seasons is hiring a 1er Gouvernant (H/F) - Hiver 26/27. The Housekeeper Supervisor oversees one or more floors of the hotel, supervising chambermaids, valets, and staff to ensure proper maintenance of rooms, public areas, and pantries. This role requires adherence to company standards, attention to customer needs, and exceeding expectations. The supervisor works under department management and collaborates closely with various hotel departments.
Key focus areas include Supervise a team of Housekeepers and Clerks and carry out daily inspections., Offer guests a pleasant, efficient and professional service in accordance with Four Seasons Standards., and Check that the work of each team member is carried out according to daily priorities..
Successful candidates bring Valid Work Permit. Important skills include Thoroughness, Availability, Sense Of Service, and Discretion. Preferred (not required): Fluent French and Fluent English.
Skills & qualifications
Skills
Qualifications
Full job description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at La Brasserie Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L'Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day.
About the role
The Housekeeper Supervisor oversees one or more floors of the hotel.
His/her role is to supervise the work of the chambermaids, valets and staff to ensure that the rooms, public areas and pantries are properly maintained .
He/she must carry out his/her work in accordance with our company's standards, pay attention to the needs of our customers and try to exceed their expectations.
He/she is under the responsibility of the management of his/her department: Assistant General Manager and Head of Department and works in close collaboration with the various departments of the hotel.
What you will do
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Supervise a team of Housekeepers and Clerks and carry out daily inspections in order to offer guests a pleasant , efficient and professional service in accordance with Four Seasons Standards.
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Checks that the work of each member of the team is carried out according to the priorities of the day .
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Checks all the rooms on his / her floor ( departures , reoccupancies , vacancies , etc. ), and ensures that all quality criteria are met.
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Organises his/her day according to priorities and knowledge of customers.
“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management ”.
What we are looking for
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Valid work permit
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Languages: Fluent French and English preferred
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Thoroughness, availability, sense of service and discretion
What we offer
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39-hour seasonal contract
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Salary communicated during interview
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Uniform supplied et laundered for operating staff
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One meal per shift at our Employees’ Cateferia
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As a reward for loyalty , employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer)
What your experience will be like
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Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of PlayStation, Switch or Baby foot, relax to the sound of the piano or acoustic guitar ... or work out in our gym!
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A dedicated shuttle service will not only take you to your workplace but can also show you the region's legendary sights !
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The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided .
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Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions .
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Bring the season to a close with our Staff Party, sure to be the envy of many !
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