SAMF Medical Assistant Float, Clinical Support, FT 80
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Job overview
Trinity Health is hiring a SAMF Medical Assistant Float, Clinical Support, FT 80. The Back Office Medical Assistant serves as the first clinical point of contact for patients, providing excellent customer service in person and by phone, and supports physicians and staff with clinical and administrative tasks while upholding the organization’s core values and discretion.
Key focus areas include Report to the Practice Manager as the first clinical point of contact for patients, Provide excellent customer and patient services via phone and in person, and Collaborate with service staff to support direct patient services.
Important skills include Verbal And Written Communication, Attention To Detail, Multi-Tasking, Adaptability, Computer Skills, and Office Equipment Operation.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full time Shift: Day Shift
Description: Reporting to the Practice Manager, this position is the first clinical point of contact for SAMP patients and create the first impression of the medical office and works under the direct clinical supervision and authority of the physician when performing clinical tasks during patient care and reports to the office coordinator/shift supervisor on administrative/operational issues. The Back Office Medical Assistant is an expert at providing excellent customer/patient services via phone and in person. The employee will work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions. REQUIREMENTS:
- High school diploma or equivalent is required.
- Completion of a Medical Assistant program or two (2) years of prior experience as a Medical Assistant is required.
- Current American Heart Association (AHA) Healthcare Provider CPR card is required.
- Exceptional verbal and written communications skills are required.
- Attention to detail, ability to multi-task and flexibility is required.
- Strong computer skills with experience and proficiency with medical systems is required.
- Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
- Knowledge of Medical Terminology is required.
- Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.
Pay Range: 23.00 - 29.61
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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