Bell Captain - Full Time - Guest Services
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At a glance
Job overview
Hyatt is hiring a Bell Captain - Full Time - Guest Services. The Bell Captain leads bell and guest services associates at Hyatt Regency Maui Resort, coaching, directing, and training staff while coordinating with Front Office and Valet to escort guests and transport luggage efficiently, ensuring guest comfort and providing local recommendations.
Key focus areas include Lead associates by coaching and giving direction, Communicate with Front Office and Valet to escort guests and transport luggage, and Ensure guests are comfortable with accommodations and familiar with room offerings.
Important skills include Communication, Interpersonal Skills, Organizational Abilities, Multitasking, Scheduling Flexibility, and Leadership.
Skills & qualifications
Skills
Qualifications
Full job description
Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell stand Leads are experienced and the finest bell attendants. This role leads other associates by coaching, giving direction and may include training. They are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It is important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch
Hourly Rate: $18.00
Qualifications:
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A true desire to satisfy the needs of others in a fast-paced environment.
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Refined verbal communication skills.
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Must have physical stamina to lift moderate amounts of weight.
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Ability to tolerate moderate amounts of walking.
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Previous experience in a hotel bell or guest services role (leadership preferred)
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Excellent communication and interpersonal skills
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Strong organizational and multitasking abilities
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Flexibility in scheduling needs with the ability to work weekdays, weekends and holidays as needed.
Primary Location: US-HI-Lahaina
Organization: Hyatt Regency Maui Resort and Spa
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: LAH004672
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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