Customs Brokerage Agent - Night Operations
Expeditors International
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At a glance
Job overview
Expeditors International is hiring a Customs Brokerage Agent - Night Operations. The Customs Brokerage Agent focuses on night operations, including receiving import documents, logging files, and transferring data into Expeditors' system. This role ensures accurate and timely pre and post-entry requirements, maintains compliance with regulations, and works to improve departmental efficiency. The agent also supports daily workflow execution and builds relationships with customers and government organizations.
Key focus areas include Focus on receiving import documents, Log a file in Expeditors' system, and Transfer data from commercial documents to Expeditors' system.
Successful candidates bring English Language. Important skills include Microsoft Office, Microsoft Word, Excel, Professional Oral Communication In English, Professional Written Communication In English, and Professional Oral Communication In Native Language.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Operations:
Hours: Sunday 8am-5pm and Mon-Thursday 5pm-2am - In Office
•Focus on receiving import documents, Logging a file in Expeditors’ system, and transferring data from the commercial documents to Expeditors’ system.
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Ensure accurate and timely pre and post entry requirements from inception to processing an entry with Customs.
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Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
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Understand department process flow, constantly looking for areas of improved efficiency.
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Oversight and execution on all customer standard operating procedures via the DLSOP.
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Work with the team on meeting KPI standards, as per department goals and metrics.
Hours: Sunday 8am-5pm and Mon-Thursday 5pm-2am IN PERSON POSITION
Support the department in the following areas:
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Daily execution of workflow and department metrics.
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Build and maintain strong relationships with customers and governmental Customs organizations.
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Timely completion of items on learning plan(s) and Personal development plan.
Systems:
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Embrace and utilize productivity tools
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Be open to implementing new system changes and enhancements.
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Be involved and suggest system/process improvements.
Culture:
- Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
- Professional oral and written communication skills in English and native language;
- Demonstrated exceptional internal customer service skills
- Organizational skills
- Needs analysis skills
- Problem solving skills
- Strong Microsoft Office skills (Word, Excel etc.);
- Must be able to efficiently and accurately type at minimum 40wpm.
Qualifications
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Hours: Sunday 8am-5pm and Mon-Thursday 5pm-2am
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Professional oral and written communication skills in English and native language;
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Demonstrated exceptional internal customer service skills
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Organizational skills
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Needs analysis skills
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Problem solving skills
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Strong Microsoft Office skills (Word, Excel etc.);
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Must be able to efficiently and accurately type at minimum 40wpm. Expeditors offers excellent benefits:
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Paid Vacation, Holiday, Sick Time
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Health Plan: Medical
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Life Insurance
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Employee Stock Purchase Plan
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Training and Personnel Development Program
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Growth opportunities within the company
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Employee Referral Program Bonus
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Salary: $45,000-$51,000
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