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Client Service Manager_Nassau/Suffolk

Specialty Rx, Inc.

Ridgefield Park, NJFull-time$55–70K/yrPosted 1mo agoSeen in employer's feed 3 days ago
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At a glance

Compensation
$55–70K/yr
Location
Ridgefield Park, NJ
Schedule
Full-time
Work Authorization
US work authorization required

Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Specialty Rx, Inc. is hiring a Client Service Manager_Nassau/Suffolk. SpecialtyRx is seeking a Client Service Manager to oversee relationships with long-term care facilities and assisted living communities in Brooklyn, Queens, and Long Island, NY. The role involves providing adequate support, maintaining long-term relationships, and demonstrating excellent customer service. The manager will work under the general supervision of the Account Executive Manager.

Key focus areas include Schedule and perform routine visits to assigned facilities, Respond in a professional and timely manner to inquiries from client facilities, and Ability to relate to client needs.

Successful candidates bring High School Diploma, Valid Driver’s License, and Reliable Transportation. Important skills include Customer Service, Problem Solving, Organizational Skills, Interpersonal Skills, Work Independently, and Team Player.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProblem SolvingOrganizational SkillsInterpersonal SkillsWork IndependentlyTeam PlayerMake Quick DecisionsEstablish PrioritiesConcentrate on Detailed InformationRelate to Client NeedsHealth Care Procedures

Qualifications

High SchoolValid Driver's LicenseReliable TransportationReside in Queens-NassauReside in Nassau-SuffolkLong Term Care Pharmacy Experience

Full job description

Client Service Manager_Nassau/Suffolk

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  • Location 2 Bergen Turnpike, Ridgefield Park, NJ, 07660, United States

  • Base Pay $55,000.00 - $70,000.00 / Year

  • Job Category #Accountmanager, #LPN, #Licensepracticalnurse

  • Industry #pharmacy, #hospital , #longtermcare

  • Employee Type Full Time

  • Required Degree High school

  • Travel 90%

Contact information

Description

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

NOTICE: SpecialtyRx is seeking Client Service Manager located in the surrounding areas of Brooklyn, Queens and Long Island, NY (Nassau & Suffolk)

The Client Service will be servicing and overseeing the relationship with our long term care facilities and assisted living communities in the surroundings of Brooklyn, Queens and Long Island, NY. Under general supervision of the Account Executive Manager, in accordance with local, state, federal and company laws.

An Account Manager must have a good understanding of the solution to provide adequate support and maintain long-term relationships. Along with demonstrating excellent customer service performance and consistence with SpecialtyRx mission and values.

Responsibilities

  • Schedule and perform routine visits to assigned facilities

  • Respond in a professional and timely manner to inquiries from client facilities

  • Ability to relate to client needs

  • Work with pharmacy staff to obtain information to share with client facilities and to solve client facility issues

  • Perform audits of medication and treatment carts for survey preparation

  • Audit antibiotics/PO/IV and back-up boxes to ensure proper par levels are maintained and medications are not expired

  • Audit emergency boxes to ensure proper seal(s) are placed and medications are not expired

  • Develop and maintain relationships with Administrators and Director of Nursing of client facilities to facilitate position responsibilities

Qualifications

  • Long Term Care Pharmacy experience preferred

  • Extensive knowledge of health care procedures

  • Ability to make quick decisions, establish priorities and concentrate on detailed information

  • Driven and motivated problem-solver

  • Ability to work independently and team player

  • Good organizational and interpersonal skills

  • A valid driver’s license and reliable transportation required

  • Willing to drive long distances in the State of New York and Long Island, NY (Nassau & Suffolk)

  • (Must reside in Queens-Nassau) and (Nassau-Suffolk)

  • Please apply here https://secure3.saashr.com/ta/s6337.careers?CareersSearch

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state or local law.

EO/Minorities/Females/Disabled/Veterans

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