Operations Manager, Strategy Plasma
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At a glance
Requirements
Credentials this posting asks for.
Job overview
McKesson Corporation is hiring an Operations Manager, Strategy Plasma. The Operations Manager, Plasma Strategy serves as the primary liaison between Plasma Operations and external clients, translating client requirements into operational execution. This role drives performance improvement and enables data-driven decision-making across the network. The manager plays a key part in building operational scorecards, improving end-to-end performance, and ensuring alignment across operations, transportation, and service delivery.
Key focus areas include Serve as the single point of contact for client-facing operational performance and issue resolution, Translate client needs into clear, actionable operational priorities, and Lead recurring performance reviews, scorecards, and business updates.
Successful candidates bring Bachelor's Degree, 7+ Years Operations Experience, and No Sponsorship Available. Important skills include Client & Stakeholder Management, Operational Performance, Continuous Improvement, Lean, Six Sigma, and Process Improvement Methodologies. Preferred (not required): Plasma Operations, Healthcare Logistics, Regulated Environments, and Power BI.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
7 - 20 years
Minimum Education Required
Bachelor's Degree
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
The Operations Manager, Plasma Strategy is the primary liaison between Plasma Operations and external clients, responsible for translating client requirements into operational execution, driving performance improvement, and enabling data-driven decision making across the network.
This role plays a key part in building operational scorecards, improving end-to-end performance, and ensuring alignment across operations, transportation, and service delivery.
Key Responsibilities:
Client & Stakeholder Management
Serve as the single point of contact for client-facing operational performance and issue resolution
Translate client needs into clear, actionable operational priorities
Lead recurring performance reviews, scorecards, and business updates
Communicate performance trends, risks, and improvement opportunities
Operational Performance
Own and track KPIs across service, cost, quality, and reliability
Identify performance gaps and lead root cause analysis
Partner with cross-functional teams to implement and sustain improvements
Ensure alignment with client expectations and service commitments
Continuous Improvement
Lead and support continuous improvement initiatives across plasma operations
Apply Lean, Six Sigma, and process improvement methodologies
Facilitate process mapping, Kaizen events, and workflow optimization
Track and report operational and financial impact of initiatives
Transportation & Network Coordination
Partner with transportation teams on routing, network design, and carrier performance
Monitor KPIs such as on-time delivery, cost, and utilization
Support planning, exception management, and variability reduction
Reporting & Analytics
Build and maintain operational dashboards and scorecards
Ensure data accuracy and consistency across reporting
Provide actionable insights to drive decisions
Support ad hoc analysis tied to client and operational needs
Priority will be given to candidates who reside in the Erlanger, KY metropolitan area.
We are unable to provide sponsorship for this role presently or in the future.
Minimum Qualifications:
Bachelor's degree or equivalent experience
Typically 7+ years of experience in operations, logistics, or continuous improvement roles
Critical Skills (Must Have):
Experience serving as aclient-facing or cross-functional liaisonwith strong stakeholder management skills
Provencontinuous improvement and problem-solving experience(Lean, Six Sigma, or equivalent)
Demonstrated ability toanalyze data and drive measurable operational improvements
Strongcommunication skills, including executive-level reporting and storytelling
Ability to work independently in across-functional, fast-paced environment
Stronganalytical mindsetwith structured problem-solving approach
Preferred Skills (Nice to Have):
Six Sigma certification (Green Belt or higher) or Kaizen experience
Experience inplasma operations, healthcare logistics, or regulated environments
Proficiency inPower BI and/or Tableau
Working knowledge ofSQL and advanced Excel
Experience buildingoperational scorecards and dashboards
Strong critical thinking and problem-solving capability
Work Environment:
Hybrid role based in Erlanger, KY (3 days onsite)
Occasional travel to distribution centers
Work across office, warehouse, and transportation environments
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.
Our Base Pay Range for this position
$105,800 - $176,300
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
JR0149602
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