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Nursing Facility Receptionist

Pine Acres Rehabilitation & Care Center

WDM, IAFull-timeNo compensation foundPosted 4mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
WDM, IA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Pine Acres Rehabilitation & Care Center is hiring a Nursing Facility Receptionist. Pine Acres Rehabilitation and Care Center seeks a Receptionist to provide front‑desk coverage in a healthcare setting, maintaining a secure, professional reception area while ensuring compliance with privacy and safety standards, offering flexible PRN scheduling and training support.

Key focus areas include Greet and screen visitors according to facility policies and infection‑control protocols, Manage visitor sign‑in procedures and maintain accurate logs, and Answer and route incoming calls while maintaining HIPAA confidentiality.

Important skills include HIPAA, Discretion, and Dependability. Preferred (not required): HIPAA Knowledge, Communication, Customer Service, and Professionalism.

Skills & qualifications

RequiredNice to have

Skills

HIPAA KnowledgeCommunicationCustomer ServiceProfessionalismCalmnessHIPAACMSInfection‑Control ProtocolsVisitor Sign‑in ProceduresCall RoutingDiscretionDependability

Qualifications

Previous Receptionist or Healthcare Front‑Desk Experience

Full job description

Pine Acres Rehabilitation and Care Center is seeking a Receptionist to provide front‑desk coverage in a healthcare setting. This role supports facility operations by maintaining a secure, professional reception area while ensuring compliance with healthcare privacy and safety standards.

This position is ideal for individuals seeking flexible, intermittent hours.

Essential Duties and Responsibilities

  • Greet and screen visitors in accordance with facility policies and infection‑control protocols

  • Manage visitor sign‑in procedures and maintain accurate logs

  • Answer and properly route incoming calls while maintaining HIPAA confidentiality

  • Monitor and control access to the facility in collaboration with nursing leadership

  • Provide general administrative support while protecting resident privacy

  • Respond professionally to residents, families, staff, and vendors

  • Adhere to all CMS, HIPAA, and facility compliance standards

Qualifications

  • Previous receptionist or healthcare front‑desk experience preferred

  • Knowledge of or willingness to learn HIPAA and resident privacy requirements

  • Strong communication and customer service skills

  • High level of professionalism, discretion, and dependability

  • Ability to remain calm in a fast‑paced healthcare environment

Why Join Pine Acres

  • Flexible PRN scheduling

  • Training provided

  • Supportive healthcare team environment

  • Opportunity for additional hours as available

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