Envoy Air (American Airlines) logo

Part Time Customer Service Agent

Part-time

Envoy Air (American Airlines)

Madison, WIPart-time$18.58/hrPosted 3w agoVerified open 5 days ago

Most applications go out cold — see where you stand first. No sign-up to start.

At a glance

Compensation
$18.58/hr
Location
Madison, WI
Schedule
Part-time
Work Authorization
US work authorization required

Job overview

Envoy Air (American Airlines) is hiring a Part Time Customer Service Agent. Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast‑growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.58 per hour.

Key focus areas include Travel for free with family and friends on American Airlines flights, Enjoy comprehensive health, dental, prescription and vision benefits, and Participate in 401(k) program with company match after one year.

Important skills include Customer Service, Helping People, Computer Skills, Learning New Programs, Reservation/Ticketing Software, and Interacting With Customers.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceHelping PeopleComputer SkillsLearning New ProgramsReservation/Ticketing SoftwareInteracting With CustomersCourteousEfficientFriendly Manner

Qualifications

Ability to Carry, Bend, Lift and Turn With Bags Weighing Up to 75 Pounds18 Years or OlderHigh School Diploma, GED, or International EquivalentAbility to Pass a Pre-Employment Drug ScreenBackground CheckAuthorized to Work in U.S. Without Sponsorship

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Overview Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

 

Pay rate: $18.58 / HR

Responsibilities What’s in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.

  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.

  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.

  • In this entry level position , you can enjoy paid on the job training and development programs to take your career to the next level.

  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.

  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.

  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.

  • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.

  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Qualifications Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.

  • 18 years or older.

  • High school diploma, GED, or international equivalent.

  • Ability to pass a pre-employment drug screen and background check.

  • Authorized to work in U.S. without sponsorship.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

 

#EnvoyOversight

 

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

You've read the whole posting — now see how you match it.