Breakdown Coordinator (Cox Fleet)
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At a glance
Job overview
Cox is hiring a Breakdown Coordinator (Cox Fleet). The Breakdown Coordinator at Cox Fleet maintains seamless operations by troubleshooting events and dispatching appropriate service providers. This role involves coordinating logistics for fleet maintenance and repairs, ensuring vehicles are road-ready and drivers are supported. The coordinator will assess events, assign service providers, and address customer inquiries to keep the fleet moving efficiently.
Key focus areas include Coordinate and manage logistics of fleet operations, Ensure all vehicles are maintained and repaired promptly, and Assess and assign all open events.
Successful candidates bring High School Diploma/G.E.D., 3 Years Experience In Related Field, and Advanced Degree Or Certification In Related Discipline. Important skills include Troubleshooting, Dispatching, Multitasking, and Proactive Problem Solver.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
3 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.
If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!
What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.
Check out all our benefits.
What You'll Do
You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:
Assess and assign all open events.
Verify proper authorization has been obtained to dispatch the event.
Assign the appropriate and nearest service provider to make requested repairs.
Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.
Address problems and customer inquiries as they arise.
Who You Are
You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table:
Minimum:
High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).
A strong knowledge of dispatching and multitasking.
Preferred:
Degree in related discipline or industry experience
Availability:
Class start date: August 17, 2026, August 31, 2026, or September 14, 2026
Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET
Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift
Help us keep the wheels turning and the engines humming. Join Cox today!
USD 18.17 - 27.31 per hour
Compensation:
Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 08/14/2026
EOE, including disability/vets
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, r ace, color, r eligion or creed, national origin or ancestry, s ex (including pregnancy), s exual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
r202680509_38
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