Guest Experience Lead (GEL)

Guest Experience Lead

Pay: $15–$17 per hour (depending on experience)

Position Description:

Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You’ll support the team and help create a welcoming, efficient restaurant environment.

Key Responsibilities:

• Welcome customers and assist with kiosks or mobile orders

• Resolve customer service issues quickly and professionally

• Support team members during busy periods

• Promote digital ordering and loyalty programs

Qualifications:

• Positive attitude and commitment to customer satisfaction

• Ability to work in a team

• Flexible schedule including evenings and weekends, if required

Benefits:

• Tuition assistance at any accredited institution

• Free college through Colorado Technical University Online

• 401(k) with company match

• Free meal while working

• 30% discount at McDonald's nationwide with the app

Pay Transparency Statement:

• Pay range: $15–$17 per hour, depending on experience and qualifications.

• Benefits are included as listed above.

Requsition ID: PDX_MC_4F68E246-114D-4458-9338-24ECF926E3B6_17433

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.