Pilot Company (Pilot Flying J) logo

Lead Food Services Team Member

Pilot Company (Pilot Flying J)

Benton Harbor, MIFull-time$13.73–19.18/hrPosted 2w agoVerified open 5 days ago

Most applications go out cold — see where you stand first. No sign-up to start.

At a glance

Compensation
$13.73–19.18/hr
Location
Benton Harbor, MI
Schedule
Full-time
Work Authorization
Not specified

Job overview

Pilot Company (Pilot Flying J) is hiring a Lead Food Services Team Member. The purpose of this job is to provide operational support to the restaurant management team, supervising restaurant activities during non‑peak hours, maintaining brand standards, ensuring safety, and assisting with training and labor management.

Key focus areas include Maintain brand and PTC restaurant operational standards, Execute shift plan, and Follow up assigned tasks.

Preferred (not required): Operational Support, Supervise Restaurant Activities, Maintain Brand And PTC Restaurant Operational Standards, and Execute Shift Plan.

Skills & qualifications

RequiredNice to have

Skills

Operational SupportSupervise Restaurant ActivitiesMaintain Brand and PTC Restaurant Operational StandardsExecute Shift PlanMonitor Food PrepMonitor Register ProceduresCash Handling Policies and ProcessesHospitalitySpeed of Service GoalsProvide Direction to Team MembersEnsure Restaurant Cleaning ProcessesMonitor Labor UsageBreak Policy According to Blue CubeAdhere to Restaurant Plans/ObjectivesAssist With Training and Cross TrainingAdhere to All Brand and PTC Processes and PoliciesMaintain Safe Working ConditionsFollow All Safety and Security Policies and ProcessesEnsure Team Members Adhere to Dress Code StandardsFollow All Brand Maintenance Processes and MethodsAdvise Restaurant General ManagerEnsure Suggestive SellingProduct, Food Safety and Cleanliness StandardsEnsure Compliance of Brand and PTC Marketing

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Tuition Assistance
401(k) Match

Full job description

The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:

  • Maintains Brand and PTC restaurant operational standards
  • Executes shift plan
  • Follows up assigned tasks
  • Assists management team
  • Works hourly positions
  • Monitors food prep and register procedures and cash handling policies and processes
  • Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
  • Provides direction to team members during shift
  • Ensures restaurant cleaning processes and methods are followed
  • Monitors labor usage and break policy according to Blue Cube
  • Adheres to restaurant plans/objectives as set by Restaurant General Manager
  • Assists with training and cross training of team members as directed
  • Adheres to all Brand and PTC processes and policies
  • Monitors register procedures and cash handling policies and processes
  • Maintains safe working conditions by following all safety and security policies and processes
  • Ensures all team members are adhering to Brand and PTC’s dress code standards
  • Follows all Brand maintenance processes and methods
  • Advises Restaurant General Manager as to performance/discipline problems
  • Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
  • Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
  • Works hourly positions
  • Other duties as assigned by management  

Pay Rates Starting between: $13.73 - $19.18 / hour

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

You've read the whole posting — now see how you match it.