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Consumer Investments - Investment Specialist Trainee (Obtain SIE, Series 7 & 66)

Bank of America

Charlotte, NCFull-timeSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Charlotte, NC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Investment Specialist Trainee role in Charlotte provides phone‑based client services, handling inbound calls, identifying needs, and referring customers to specialized sales teams. The position offers a pathway to a fully licensed financial services career, requiring strong communication, computer skills, and preparation for SIE, Series 7 and 66 exams, within Bank of America’s in‑office culture.

Skills & qualifications

RequiredNice to have

Skills

Attention to DetailCritical ThinkingCustomer and Client FocusVerbal CommunicationsPrioritizationActive ListeningDecision MakingEmotional IntelligenceResult OrientationWritten CommunicationsAccount ManagementAdaptabilityClient Experience BrandingCoachingReferral IdentificationClient‑FocusedSelf‑MotivatedGoal‑OrientedEffective CommunicatorStrong Computer SkillsPrepared to Pass Licensing ExamsAmbitiousDisciplinedHardworkingResilientWilling to Learn

Qualifications

High School Diploma or EquivalentBachelor's Degree in Related Field or 1+ Years ExperienceFINRA Security Industry Essentials (SIE) or Other Financial Services LicensesLeadership CapabilitiesMust Be 18+

Full job description

Consumer Investments - Investment Specialist Trainee (Obtain SIE, Series 7 & 66)

Charlotte, North Carolina

To proceed with your application, you must be at least 18 years of age.

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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.

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To proceed with your application, you must be at least 18 years of age.

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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing phone-based services to relationship jobs where the representative is expected to take several inbound service calls daily to solve for financial needs. Key responsibilities include deepening relationships by referring clients to specialized sales teams and serving as a central entry point into a fully licensed financial services career. Job expectations include managing products, trading in self-directed accounts, and maintaining knowledge on chat functionality and a wide variety of products.

Responsibilities:

  • Identifies clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams

  • Focuses daily on service to sales with existing Merrill clients

  • Provides exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support the financial goals

Required Qualifications:

  • Client-focused with a passion for excellence and a positive team attitude

  • Self-motivated, goal-oriented and can multitask in a fast moving, performance-based environment

  • Ability to identify clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams

  • Effective communicator with an aptitude for sales and relationship management

  • Strong computer skills

  • Is prepared to pass licensing exams – Security Industry Essentials (SIE) and Series 7 and Series 66

  • Desire to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication

  • Ambitious, disciplined, hardworking, resilient and willing to learn

Desired Qualifications:

  • Bachelor’s Degree in related field or 1+ years of experience in a performance-based environment

  • FINRA Security Industry Essentials (SIE) or other financial services licenses and interest in pursuing the Series 7 and/or the Series 66 licenses

  • Leadership capabilities

Skills:

  • Attention to Detail

  • Critical Thinking

  • Customer and Client Focus

  • Verbal Communications

  • Prioritization

  • Active Listening

  • Decision Making

  • Emotional Intelligence

  • Result Orientation

  • Written Communications

  • Account Management

  • Adaptability

  • Client Experience Branding

  • Coaching

  • Referral Identification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Investment products offered through MLPF&S and insurance and annuity products offered through MLLA:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).

Bank of America Private Bank is a division of Bank of America, N.A.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

© 2026 Bank of America Corporation. All rights reserved.

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