
LTL Transportation Coordinator - Lowell, AR
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At a glance
Job overview
Watco Companies L.L.C. is hiring a LTL Transportation Coordinator - Lowell, AR. The LTL Transportation Coordinator at Watco Companies ensures day-to-day freight management, coordinating shipments, carrier relationships, and customer support while meeting profitability and compliance goals. The role requires strong communication, organizational, and computer skills to manage carrier procurement, pricing, and financial metrics within a collaborative team environment.
Key focus areas include Broker transportation shipments and secure carrier capacity, Trace and monitor customer shipments, and Provide customer support and address issues.
Important skills include Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Registry Monitoring Insurance Services, and Transportation Management System.
Skills & qualifications
Skills
Qualifications
Full job description
Start a Watco Career and Discover the Difference
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.Here's what you can expect from Watco:
- Outstanding culture recognized by Forbes and Newsweek• Competitive compensation and benefits• Leadership and development programs offered through Watco University• Career advancement opportunities
Job Summary
The LTL Transportation Coordinator (TC) plays a crucial role in the overall day-to-day freight management of shipments and/or assigned shipping accounts, while delivering cost effective solutions that keep the long-term interest of the customer as our priority. It is essential for the TC to work well individually and in a team environment; effectively solicit carriers to haul shipments, establish carrier and customer relationships, and solicit customers for transportation opportunities. This position also plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch.
Essential Duties and Responsibilities
- Broker transportation shipments and securing carrier capacity• Trace and trace customer shipments• Provide customer support to meet their needs and address issues• Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns• Manage carrier base procurement, rate negotiations, and daily execution• Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe• Book loads with Registry Monitoring Insurance Service carrier compliance• Engage in customer and carrier communication to sustain customer and carrier growth• Develop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levels• Help with financial procedures and operating metrics (detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)• Meet or exceed Watco and customer targeted financial objectives• Meet or exceed required margin and revenue goals for the assigned branch
Qualifications
- Transportation or supply chain related experience preferred• Apply knowledge of organization, communication, conflict resolution, and time management skills• Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry• Registry Monitoring Insurance Services (RMIS) skills recommended• Transportation Management System (TMS) skills recommended
Education
High School or GED equivalent
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