Gateway Manager
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At a glance
Job overview
Crane Worldwide Logistics is hiring a Gateway Manager. The Gateway Manager leads, directs, and manages site operations to ensure service agreements are executed at or above client standards. This role maximizes profitability through superior client service and effective communication, while also planning and monitoring staffing schedules. The manager is responsible for training, developing, and motivating employees, and managing the financial aspects of the department.
Key focus areas include Lead, direct and manage site operations to ensure service agreements are executed at or above client standards., Maximize profitability through superior client service, effective and prompt communications and follow-up., and Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels..
Successful candidates bring High School Diploma Or GED, 7 Years Related Experience, and 6 Years Industry Experience. Preferred (not required): Computer Literate, Internet, Web Based Applications, and Job Specific Software Applications.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
Essential Job Functions
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Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.
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Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
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Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
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Manage revenue and expenses to budget constraints.
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Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
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Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
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Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
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Other duties as assigned
Other Skills & Abilities
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Computer Literate
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Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
Physical Requirements
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Talking, hearing and using hands to operate computer equipment
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Vision abilities required by this job include close vision and the ability to adjust focus
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Job may require extended sitting or standing, use of standard office equipment
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Position requires on-site attendance at the assigned work location.
Education & Experience
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High school diploma or GED Required - Bachelor's degree preferred
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Minimum seven years related experience required
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Minimum six years industry experience required
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Minimum five years supervisory experience required
Certification & Licenses
- Professional certification may be required in some areas
Illinois required disclosure: Salary range for this position is between USD 70,000 - 95,000 annually.
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
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Quarterly Incentive Plan
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136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
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Excellent Medical, Dental and Vision benefits
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Tuition Reimbursement for education related to your job
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Employee Referral Bonuses
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Employee Recognition and Rewards Program
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Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
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Employee Discounts
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Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
Qualifications
Education
Required
- High School or better
Preferred
- Bachelors or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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