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Inside Sales Representative

Aspire

Hong KongJobNo compensation foundPosted 3w agoVerified open 4 days ago

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At a glance

Compensation
No compensation found
Location
Hong Kong
Work Authorization
Not specified

Job overview

Aspire is hiring an Inside Sales Representative. Aspire is building a financial operating system for global founders, integrating banking, software, and automation. The Inside Sales Representative advocates for customers acquired through partners and self‑serve, collaborates with internal teams to ensure excellent experiences, and provides feedback to stakeholders. The role also identifies cross‑selling opportunities, maintains CRM records, and addresses inquiries to strengthen loyalty in a fast‑paced environment.

Key focus areas include Advocate for customers acquired by partners and self‑serve customers, Collaborate with internal teams to provide excellent customer experience and resolve roadblocks, and Be the voice of the customer and provide feedback to internal stakeholders.

Important skills include Customer Advocacy, Collaboration, Customer Experience, Performance Metric, Customer Service, and Relationship Building. Preferred (not required): Problem Solving, Customer Feedback, Cross-Selling, and CRM Systems.

Skills & qualifications

RequiredNice to have

Skills

Customer AdvocacyCollaborationCustomer ExperiencePerformance MetricCustomer ServiceRelationship BuildingRevenue GrowthProblem SolvingCustomer FeedbackCross-SellingCRM SystemsPipeline ManagementPerformance ReportingCustomer Inquiry ResolutionTroubleshootingCustomer LoyaltyDriving GrowthClient Relationship BuildingIdentifying Business Opportunities

Full job description

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.

About the role

  • Be the advocate for customers acquired by our partners and self-serve customers
  • Collaborate with internal teams to provide excellent customer experience and resolve roadblocks
  • Be the voice of the customer and provide feedback to internal stakeholders
  • Identify and capitalize on cross-selling opportunities by understanding customers’ needs and presenting additional solutions or upgrades that drive value for them.
  • Maintain accurate records of customer interactions and sales progress in CRM systems. Provide regular updates on pipeline status and report on performance metrics.
  • Address customer inquiries, troubleshoot issues, and provide exceptional service that strengthens customer loyalty.

This role provides an exciting opportunity for individuals who are passionate about driving growth and building lasting relationships with clients. You'll work in a fast-paced, dynamic environment, directly contributing to the company's success by identifying new business opportunities and maximizing the value of existing accounts.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Aspire. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Aspire may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Aspire's Candidate Privacy Notice.

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