Receptionist
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At a glance
Job overview
Otterbein is hiring a Receptionist. The Receptionist welcomes customers both on the phone and in person, accurately assesses their needs, and adds personal recommendations to achieve maximum satisfaction while adhering to all Otterbein policies.
Key focus areas include Greet customers entering and leaving the community, using customer name whenever possible, Answer customer calls and direct them appropriately, and Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Important skills include Microsoft Office, Customer Service, Communication, Hospitality, Self‑Directed, and Time Management.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.
Part-time: 8:30a - 6:30p every other weekend
Responsibilities
- Greet customers entering and leaving the community, using customer name whenever possible
- Answer customer calls and direct them appropriately
- Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions
Qualifications
- Education: High school diploma or equivalent
- Experience: A minimum of 1 year
- Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
- Excellent customer service and communication skills, both written and verbal
- Computer Skills: Proficient in Microsoft Office
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Apply today and begin a meaningful career as a Receptionist at Otterbein!
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