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At a glance
Requirements
Credentials this posting asks for.
Job overview
Amazon is hiring an Area Manager. The Area Manager leads a team of hourly employees, ensuring high levels of safety, quality, attendance, and performance. This role is crucial in maintaining customer expectations for timely and accurate order delivery within Amazon's fulfillment network. The manager will engage and motivate their team during shifts and collaborate with support teams to achieve business objectives.
Key focus areas include Support, mentor, and motivate hourly workforce, Manage safety, quality, productivity, and customer delivery promises, and Collaborate with all support teams to develop plans to meet business objectives.
Successful candidates bring 2+ Years Employee Management Experience, Bachelor's Degree, and 2+ Years Amazon Experience. Important skills include Mentor, Motivate, Manage Safety, Manage Quality, Manage Productivity, and Manage Customer Delivery Promises. Preferred (not required): Support, Performance Metrics, Process Improvement, and Lean Techniques.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
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Support, mentor, and motivate your hourly workforce
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Manage safety, quality, productivity, and customer delivery promises
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Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
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Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
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Stand/walk for up to 12 hours during shifts
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Work in an environment where the noise level varies and can be loud
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Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
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Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
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2+ years of employee and performance management experience
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Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
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Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, WA, Lakewood - 82,600.00 - 90,900.00 USD annually
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