Quality Manager - Registered Nurse
Liberty Healthcare Corporation
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Liberty Healthcare Corporation is hiring a Quality Manager - Registered Nurse. Liberty Healthcare seeks a full‑time Quality Manager who will lead a statewide initiative to improve the efficiency and effectiveness of a large‑scale critical incident, grievance and complaint management system for Home and Community‑Based Services serving older adults, vulnerable individuals, and people living with disabilities.
Key focus areas include Hire, train, and supervise a team of 10 human services professionals., Provide quality oversight of incident management, grievance review, and complaint resolution activities., and Ensure efficient and effective processing of a high volume of cases..
Successful candidates bring Licensure In Maine As A Registered Nurse, Residency In The State Of Maine, and 5+ Years Nursing Leadership Experience. Important skills include Quality Management, Quality Improvement, Performance Improvement, Critical Incident Management, Inter-Rater Reliability, and Medicaid Home And Community Based Services. Preferred (not required): Data Analysis And Reporting, Technical Assistance, Hiring, and Training.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Nursing leaders are encouraged to consider a full-time Quality Manager position with Liberty Healthcare.
This is a key management role with new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.
Program elements will include
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Partnering with state agency teams
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Creating an ideal experience for individuals who report complaints and grievances
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Reviewing, triaging, processing reported incidents on a timely basis
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Ensuring a high degree of consistency and quality of reviews
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Data analysis and reporting
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Providing technical assistance to HCBS providers
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Preparing for future initiatives
Responsibilities
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Hiring, training and supervising a team of 10 human services professionals
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Quality oversight of incident management, grievance review and complaint resolution activities
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Ensuring the efficient and effective processing of a high volume of cases
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Providing clinical leadership
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Consulting on complex cases
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Data analysis and reporting
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Supporting the program’s Director with various leadership activities
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Leading with a focus on the best interests of the people we serve
Schedule
You will work primarily Monday through Friday during daytime hours.
This is a remote position which will allow you to work from your home and will occasionally require you to travel throughout Maine.
Salary and benefits
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$90,000 per year
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Health, dental, and vision insurance
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30 days of paid time off annually for holidays, vacation, sick, and personal leave
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FSA, 401(k), and other perks
Full details on Liberty's benefits plan available at www.libertyhealthcare.com/upload/138.pdf
Qualifications
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Licensure in Maine as a Registered Nurse
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Residency in the State of Maine
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5 or more years of nursing leadership experience
You should be well versed in these areas:
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Quality management / quality improvement
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Performance improvement
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Critical incident management
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Inter-rater reliability
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Medicaid Home and Community Based Services
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Person-centered care of older adults and people who are living with disabilities
About Liberty Healthcare
Liberty Healthcare is certified by the Joint Commission and recognized by the Centers for Medicare and Medicaid Services as a Quality Improvement Organization-like entity.
Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.
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