Patient Access Center Representative

DMC Primary Care

Derry, NHFull-timeNo compensation foundTracked 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Derry, NH
Schedule
Full-time
Work Authorization
Not specified

Job overview

DMC Primary Care is hiring a Patient Access Center Representative. DMC Primary Care is seeking a professional, friendly and dependable individual to join its fast‑paced Patient Access Center in Derry, NH. The role involves handling a high volume of calls, scheduling appointments, answering patient questions and directing callers to appropriate clinical staff during a 40‑hour work week.

Key focus areas include Assist patients on the phone by scheduling appointments, Answer patient questions and provide information, and Direct callers to clinical and other DMC team members as needed.

Important skills include High Quality Customer Service, Strong Computer Skills, and Multi-Tasking In Medical Setting. Preferred (not required): Can-Do Attitude and Professional Friendly Dependable.

Skills & qualifications

RequiredNice to have

Skills

High Quality Customer ServiceStrong Computer SkillsMulti-Tasking in Medical SettingCan-Do AttitudeProfessional Friendly Dependable

Qualifications

High School Education or EquivalentMedical Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

DMC Primary Care seeks a professional, friendly and dependable person to join our fast-paced Patient Access Center. We are looking for a talented person with a “can do” attitude to assist patients on the phone by scheduling appointments, answering questions and directing them to clinical and other DMC team members as needed. This is a very busy call center environment.

This full-time 40-hour per week position is located in Derry. The hours are 11:00 am - 7:30 pm. This "closer" position is perfect for someone who likes to have their mornings to themselves.

Qualifications:

  • High school education or equivalent

  • High quality customer service skills

  • Strong computer skills

  • Ability to multi-task in a fast-paced medical setting

  • Medical experience preferred

Full time positions offer:

  • Paid time off

  • Competitive pay

  • Comprehensive health, dental, prescription, and vision benefits

  • Company-paid short-term disability, long-term disability and life insurance coverages

  • 401k

DMC Primary Care is a physician-owned, independent practice, providing comprehensive care for families for since 1964. Learn more at DMCPrimaryCare.com.

We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.

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