Customer Service Representative
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At a glance
Job overview
Belcan is hiring a Customer Service Representative. The Associate Customer Service Representative I responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. This entry-level role performs many of the same duties as experienced representatives but with more direct supervision and oversight, typically handling basic and routine telephone calls as they gain experience with company products and services.
Key focus areas include Respond to customer inquiries via telephone or email, Provide problem resolution in accordance with service standards, and Perform duties similar to experienced representatives with supervision.
Successful candidates bring 0-3 Years Experience. Important skills include Problem Resolution and Customer Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Customer Service Representative
Job Number: 365920
Category: Administrative
Description: Job Title: Associate Customer Service Rep I
Pay Rate: $24/hr.
Location: Lafayette, IN
Area Code: 765
ZIP Code: 47903
Start Date: Right Away
Keywords: #LafayetteoJobs; #CustomerServiceRepjobs; #INDP+
This is 12 Months contract role and the role will lead to a direct hire position for the right candidate.
Job Description:
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Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
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The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
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The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
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Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
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Frequently reports to the Customer Service Manager.
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0-3 years.
If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Location: Lafayette , IN
Minimum Experience (yrs): 0-3
Required Education: Not Specified
Benefits:
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