Olive Jobs
Hilton logo

Captain (Society)

Hilton

Doha, QatarFull-timeNo compensation foundPosted 1mo agoSeen in employer's feed 3 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
Doha, Qatar
Schedule
Full-time
Work Authorization
US work authorization required

Job overview

Hilton is hiring a Captain (Society). As a Captain, you will ensure a seamless service process and deliver memorable experiences to guests. This role involves greeting guests, processing check-ins and check-outs, providing hotel and local knowledge, and promoting hotel services. You will also respond to guest requests and resolve concerns with care and urgency.

Key focus areas include Greet guests upon arrival and complete the check-in process, Verify details, assign rooms, issue keys, and provide welcome materials or bell service assistance, and Process guest departures by verifying charges, handling payments, and issuing receipts.

Preferred (not required): Hospitality, Integrity, Leadership, and Collaboration.

Skills & qualifications

RequiredNice to have

Skills

HospitalityIntegrityLeadershipCollaborationOwnershipUrgencyDisciplineGuest ServicesPoint-of-Sale SystemUp-Selling Techniques

Full job description

Job Identification: 214714

Job Category: Food and Beverage

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Captain , you’re not just ensuring a seamless Service process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

  • Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance

  • Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately

  • Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries

  • Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue

  • Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

  • At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

  • A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

You've read the whole posting — now see how you match it.

Evaluate my fit