Program Supervisor, Day Programs

Experience Required

2 years

Minimum Education Required

High School Diploma or Equivalent

Compensation

$15.92 / Hourly

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

Generous Paid Time Off

Comprehensive Medical/Dental/Vision Benefit Packages

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and Growth

Flexible Schedules

Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

Elwyn seeks a Program Supervisor to coordinate, implement, and supervise all assignments and activities within Day Program and community-based services. Under the supervision of the Program Manager, this role maintains standardized systems according to regulations, policies, and procedures.

DUTIES AND RESPONSIBILITIES:

Coordinate daily activities and assignments of all direct care and additional support staff working at Day Program and day community-based services, including but not limited to horticulture activities, music appreciation activities, community gardening, visits to beauty salon, museum outings, etc. to enhance the lives of individuals with intellectual and developmental disabilities and to provide meaningful activities and learning opportunities.

Develop, coordinate, and train staff in the implementation of classroom curricula, as well as activities for engagement within the community to ensure that staff are thoroughly prepared to work with individuals in daily activities and community outings

Provide workflow coordination to and monitoring support staff in areas including but not limited to coaching, training, and assigning tasks within scope of Day Program and community-based activities, events, assignments, and regulatory requirements

Provide linkage between Day and Residential Programs through phone calls, emails, and face to face meetings to ensure that services are being provided consistently and in accordance with the individual's plan

Provide direct care services, when necessary, including but not limited to leading and initiating activities and conversation to interact with and engage the individuals through various communication styles, providing instruction and guidance to the individuals, providing and assist with adult daily living needs such as personal care, hygiene, and appropriate clothing

Develop activity calendars in conjunction with what individuals request to ensure both facility- and community-based experiences

Provide assistance in crisis intervention situations as needed, including but not limited to de-escalating and redirecting individuals when displaying negative behaviors and medical emergencies to stabilize behaviors and ensure the health and safety of individuals receiving services

Complete or ensure the completion of required/designated program documents including but not limited to specific diet protocols, program notes based on summary of observations of activities of individuals in both facility and community-based activities, and attendance/utilization reports and ensure documentation is completed no later than the end of each program day in accordance with policies, procedures, and regulations, for accurate billing purposes, as well as to assist in monitoring the individuals' progress toward goals

Assist with transportation of individuals and staff if assistance is needed

Maintain supplies, outreach to community for potential partnerships for participants to develop relationships with members of the greater community

Assist documentation specialist in ensuring submission of notes daily

In conjunction with the Day Program Manager and Day Program Director, as well as other Elwyn staff and required outside parties, assist with ensuring staff adherence to Day Program regulations, policies, and procedures, including but not limited to Division of Developmental Disabilities (DDD) and Center for Medicare/Medicaid Services (CMS) Home and Community Based Services mandates and supports program policy manual

Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming

Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs

Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.

Maintains current state-mandated training and certifications

Follows all current policies and procedures of Elwyn New Jersey

Cooperate with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection, an inquiry, or investigation

Perform cardiopulmonary resuscitation (CPR), First Aid, safety care crisis intervention, and medication administration using agency-trained protocols

Perform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

High School diploma or equivalent

Supervisory experience preferred

Two (2) years of experience working with individuals with intellectual and/or developmental disabilities.

Knowledge of applicable state program regulations preferred

Previous experience working within and managing a unionized workforce preferred

Non-profit human service experience highly preferred

Demonstrated ability to work effectively as part of a team

Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities

Demonstrated strong attention to detail

Demonstrated strong time management and organizational skills

Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision

Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions

Must be able to perform CPR and safe care using agency-trained protocols

Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills

Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint

Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred

Must submit to a criminal background check and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served

Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI)

Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, p regnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal

Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Place of Work

On-site

Requisition ID

6210

Job Type

Full Time